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insightsoftware · 1 day ago

Manager - Equity Management Operations

United States

Full-time

Remote

Mid, Senior Level

3+ years exp

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data. The Manager, Equity Management Operations is accountable for managing the Operations team that provides support and service delivery to outsourced Equity plan administration customers.

AccountingAnalyticsBusiness IntelligenceConsultingFinancial ServicesSoftware

Responsibilities

Plan, organize, and manage a wide range of highly complex operational activities

Manage operations personnel including hiring, training, and staff development

Develop, implement, and monitor goals, objectives, and work standards

Minimize risk associated with large amounts of data processing

Assist in the short and long-range planning of team goals and objectives

Work collaboratively and actively coordinate operations deliverables with peers in the Administration Services group

Work closely with the team leadership to research and resolve escalated inquiries from Insight Software administration clients

Assist Operations Specialists with organizing complex processing events and quarter end activities

Facilitate problem solving meetings and discussions to identify and implement appropriate solutions

Coordinate projects necessary to successfully support complex client needs

Communicate project findings, conclusions and recommendations with clients and management

Perform internal control design and process testing for Sarbanes-Oxley compliance

Actively participate in establishing internal business process as needed

Formulate responses to clients on complex operational issues

Research issues and recommend solutions in support of complex plan designs

Perform special project work as needed

Qualification

CEP CertificationMicrosoft ExcelAnalytical skillsSalesForce experienceOrganizational effectivenessEquity Plans experienceWritten communicationVerbal communicationCollaborative skillsProblem-solving skillsDetail-orientedLeadership skills