LifeLink Foundation · 1 week ago
Remote Administrator on Call (the ideal candidate will live in one of the following states: FL, GA, Alabama, N. Carolina, or Texas)
United States
Full-time
Remote
Mid, Senior Level
2+ years expLifeLink Foundation is dedicated to saving lives through organ and tissue donation. The Remote Administrator-on-Call (Remote AOC) will support recovery services staff by overseeing donor assessment and recovery activities, ensuring quality and process improvement throughout the donation process.
CharityHealth CareMedicalNon Profit
Responsibilities
Works closely with the Referral Coordinator (RC) in the utilization of available staff and resources with the goal of providing the highest level of support and customer service to referring hospitals and organizations
Maintains awareness of all active donors and referrals expected to provide the legal-next-of-kin with disclosure of donation status or approach for organ and tissue donation, ensuring use of appropriate resources
Provides real-time direction and guidance to staff for identification, evaluation, authorization, clinical management, organ allocation, and surgical recovery directed towards maximizing every organ donation opportunity
Proactively engages with staff to provide thorough, in-depth guidance utilizing highly developed clinical expertise and advanced knowledge of the organ donation process. Advises staff when working through operational challenges by providing mentoring, talking points, and coaching
Participates in performance improvement initiatives, identifying trends and supporting formal staff education needs including involvement in regular case activity reviews
Engages in review, education, and required organizational meetings to promote best practice sharing and interdepartmental collaboration
Provides regulatory oversight and verification of critical aspects of the donation process such as brain death documentation, hemodilution, additional risk status, infectious disease testing results, allocation variances, and transplant center/surgeon issues
Performs other duties as assigned
Qualification
Required
Bachelor's degree or equivalent combination of education, management and/or AOC
Minimum of three years' experience as procurement organization clinical coordinator or two years in management and/or AOC
Advanced knowledge of human anatomy and medical terminology, organ perfusion, strong decision-making capabilities, and strong attention to detail
Remain current on all LifeLink and OPTN policies, CMS regulations, and relevant state and federal laws
Excellent verbal and written communication and customer service skills
Ability to work within a high-paced and elevated stress environment due to the nature of work involving death and dying causing emotional and physical stressors
Ability to prioritize remote work (computer and smart phone) to accomplish the goals for all active donors and referrals with the goal of meeting the needs of all stakeholders
Company
LifeLink Foundation
LifeLink Foundation is a non-profit community service organization dedicated to the recovery of life-saving and life-enhancing organs and tissue for transplantation therapy.
501-1000 employees
Funding
Current Stage
Late StageRecent News
St Pete Catalyst
2025-04-30
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