This job has closed.

Abnormal AI · 1 day ago

Senior External Systems Integration and AI Manager

United States

Full-time

Remote

Senior Level

$132K/yr - $155K/yr

5+ years exp

Abnormal Security is seeking a Senior External Systems Integration and AI Manager who will lead the development of Glean AI, designing and building custom AI applications to enhance productivity and insights for marketing and GTM teams. The role involves managing integrations, architecting data flows, and serving as a subject matter expert for AI platforms while collaborating with various stakeholders to drive automation and process improvements.

Artificial Intelligence (AI)Cyber SecurityEmailInformation TechnologyNetwork Security

H1B Sponsor Likely

Responsibilities

Serve as the in-house expert and primary developer for Glean AI, designing, building, and deploying custom AI applications ("Gleans") that solve critical business challenges

Implement and manage integrations for other AI-powered tools, including generative AI copy platforms, predictive analytics engines, and Customer Data Platforms (CDPs)

Strategically determine where internal AI initiatives can replace paid tool functionality

Proactively partner with stakeholders across the GTM organization to identify high-impact opportunities for AI-driven automation, insight generation, and process improvement

Configure and manage Glean's connections to our various knowledge sources (e.g., Salesforce, Confluence, Google Drive, Slack) to build a comprehensive, intelligent knowledge base for the GTM team

Architect and manage the data flows between key platforms in our GTM stack (e.g., Marketo, Salesforce, Ringlead, 6sense, Outreach, Qualified, Revsure), utilizing API calls and real-time data streams to ensure data integrity

Lead the evaluation and end-to-end implementation of new marketing technologies, from security reviews and capability audits to full integration and launch

Manage vendor relationships, monitor tool utilization, analyze the viability of new tools against the existing stack, and recommend upgrades or downgrades to future contracts

Design and maintain robust data synchronization processes to ensure the accuracy, timeliness, and reliability of data that underpins all marketing reporting and sales execution

Oversee the technical architecture of marketing campaigns, ensuring they are structured for accurate tracking and attribution under our last-touch model

Own and refine the lead and account routing methodology, ensuring leads are accurately and efficiently passed to the appropriate teams for timely follow-up

Act as the first line of defense for troubleshooting and resolving system integration issues, working closely with vendors and internal teams (RevOps, SalesOps, IT)

Serve as the subject matter expert for our core marketing and sales AI platforms

Create and maintain clear documentation for all AI integrations, data flows, and processes to ensure scalability and business continuity

Develop training materials and resources to enable Marketing, SDR, and Sales teams on new technologies and processes, helping them leverage the full capabilities of our tech stack

Qualification

SalesforceAI DevelopmentMarTech IntegrationData AnalysisGlean AIMarketing AutomationData WarehousingBI ToolsProject ManagementCommunication Skills

Required

5+ years of hands-on experience in a Marketing Operations, Revenue Operations, or Sales Operations role within a B2B SaaS environment

Expert-level knowledge of Salesforce (SFDC) from an administrative and integration perspective. You must understand the SFDC data model, process builders, flows, and how it connects to a broader tech stack

Proven experience managing and integrating multiple MarTech or SalesTech platforms (e.g., intent data providers, data enrichment/routing tools, sales engagement platforms)

A strong analytical and problem-solving mindset with a track record of improving complex processes and systems

Excellent project management and communication skills, with the ability to translate complex technical concepts for non-technical stakeholders

Preferred

Direct, hands-on experience with our core stack: Ringlead, 6sense, and Outreach

Experience with enterprise AI platforms like Glean, or a demonstrated passion for and ability to rapidly learn and apply new AI technologies

Familiarity with marketing automation platforms (Marketo preferred)

Basic understanding of data warehousing concepts (Snowflake) and BI tools (Sigma)

Ability to work autonomously in a fast-paced, dynamic environment and manage multiple priorities simultaneously

Benefits

Bonus

Restricted stock units (RSUs)

Benefits

Company

Abnormal AI

Glassdoor3.3

Abnormal AI is the leading AI-native human behavior security platform.

Founded in 2018

Las Vegas, Nevada, USA

1001-5000 employees

https://abnormal.ai/

H1B Sponsorship

Abnormal AI has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)