Responsive · 1 month ago
Account Development Representative
United States
Full-time
Remote
Entry Level
$70K/yr - $83K/yr
1+ years expResponsive is a leading company in Strategic Response Management, providing SaaS solutions to over 2,000 customers. They are looking for an Outbound Account Development Representative to engage with existing customers and identify upsell opportunities while collaborating closely with a Client Sales Manager.
Artificial Intelligence (AI)Cloud ManagementCRMKnowledge ManagementMachine LearningSaaSSales AutomationSoftware
Responsibilities
Own outbound prospecting and expansion efforts across an assigned book of current Responsive customers
Partner closely with a Client Sales Manager to identify, qualify, and advance upsell and cross‑sell opportunities
Execute high‑quality outbound outreach via phone, email, LinkedIn, and sales engagement tools
Proactively introduce customers to new Responsive features, including AI‑powered and GenAI capabilities
Conduct discovery and qualification conversations to understand customer goals, challenges, and growth opportunities
Research accounts to understand organizational structure, buying centers, and expansion potential
Maintain accurate activity, pipeline, and opportunity data in Salesforce
Use Outreach to manage sequences, track engagement, and optimize outbound performance
Leverage tools such as Sales Navigator, ZoomInfo, and Gainsight (where applicable) to support account research and customer engagement
Collaborate cross‑functionally with Sales, Customer Success, Marketing, and other ADRs to drive coordinated account strategies
Consistently meet or exceed monthly and quarterly activity and pipeline targets
Qualification
Required
1–2 years of experience in B2B SaaS sales, account development, sales development, or a similar customer‑facing role
Proven success in a high‑volume outbound sales environment
Competitive, goal‑oriented mindset with a strong desire for career growth
Highly organized, proactive, and comfortable managing multiple priorities
Ability to thrive in a fast‑paced, collaborative, and metrics‑driven environment
Preferred
Bachelor's degree preferred
Fluency with Salesforce and Outreach as core sales tools
Experience with or exposure to Sales Navigator and/or ZoomInfo; familiarity with Gainsight is a plus
Comfort selling to mid‑market, major, and enterprise accounts
Interest in and curiosity about AI and Generative AI, and how these technologies can drive customer value
Strong written and verbal communication skills
Benefits
401k with company matching
Unlimited professional development and ongoing learning through LinkedIn Learning Solutions
4 weeks of paid vacation, paid sick days, dedicated paid COVID days, and paid bereavement
4 week sabbatical after 5 years of service
Mental Wellness Program (EAP) to support your well-being and self-care
Team events, such as happy hours, off-sites, and team building events
Best-in-class health benefits, company paid for employee and company contribution for family coverage
Company
Responsive
Responsive (formerly RFPIO) is the leader in response management software, transforming how organizations share and exchange information.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$26.5MKey Investors
K1 Investment ManagementBend Venture Conference
2018-07-24Series A· $25M
2016-10-01Seed· $1.5M
Leadership Team
Ganesh Shankar
Chief Executive Officer (CEO) and Co-Founder
AJ Sunder
CPO | CIO | Co-Founder Responsive (formerly RFPIO)
Recent News
Destination CRM
2025-04-10
2025-03-13
Company data provided by crunchbase