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Agile Defense · 1 day ago

Business Analyst

Huntsville, AL

Full-time

Onsite

Entry Level

2+ years exp

Agile Defense is focused on providing innovative solutions to support national missions through advanced technologies. The Business Analyst will support the Resource Management Team by managing Verizon accounts, assisting with contract actions, and providing technical and business documentation to ensure efficient operations.

Information ServicesInformation TechnologySoftware

Growth Opportunities

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Performs detailed analyses of business processes and provides an interface between traditional IT support organizations and functional requirement definitions

Business Analysts must be excellent verbal and written communicators as they will interface with and gather information from a very diverse group

A BA must have a wide range of knowledge in various aspects of IT and in the customer business area

Must be able to interact effectively with different teams and POCs

Through minimal supervision develops both technical and business documentation for internal and external requirements, which includes analysis of business requirements and user needs and gains required concurrence

Supports senior management with business, technical, and staff action tasks through research, fact finding, and understanding of the business processes within the organization

Staff Action tasks may require consolidation of information, formatting comment matrices, and robust tracking of action items through assigned personnel

This responsibility is critical in ensuring that Staff Action tasks are completed in a thorough and timely manner by assigned personnel

Assist government RM Team with contractual requirements, market research, and funding setup/requests

Execute the management of up to 1800 government personal electronic devices and associated accounts

Manage Defense Information Systems Agency (DISA) Storefront/Marketplace accounts for mobile users

Create, manage, edit, and deactivate DSF/DMP CJONs as necessary

Manage and maintain Apple Business Manager

Fulfill account modifications ensuring proper equipment and services

Collect and post monthly billing and usage reports, or provide as requested

Coordinate with POCs regarding changes required for PEDs, billing concerns, or overages

Routinely audit Verizon accounts and provide recommendations to POCs and RM Team

Coordinate new Standard Operating Procedures for iPhone users

Support realignment efforts with the transition of communication contracts and reorganization of lines

Qualification

Business analysisTechnical documentationContract managementProcess improvementMultitaskingTroubleshootingCommunication skillsProblem-solvingTeam collaborationAttention to detailFlexibility