Mercedes-Benz of Plano ยท 1 week ago
Mobile Service Technician (Salary Based)
Plano, TX
Full-time
Onsite
Entry, Mid Level
2+ years expMercedes-Benz of Plano is an automotive dealership seeking a Mobile Service Technician. The role involves performing advanced physical repairs to vehicles, utilizing OEM tools, and explaining technical diagnoses to clients and employees.
Automotive
Responsibilities
Independently complete basic thorough advanced physical repairs to damaged vehicles, including but not limited to, oil changes, tire rotations, warranty work, wire repairs, AC diagnostic/repairs, some suspension, brakes, and fuse box repairs, and etc
Utilize various OEM tools and diagnostic equipment to make the most effective recommendations for repairs on multiple makes and models
Adequately explain technical diagnoses and needed repairs to non-mechanical individuals which may include employees and clients on a daily and consistent basis
Act as a subject matter expert and adequately explain technical diagnoses and needed repairs to non-mechanical individuals on a consistent basis
Be able to quickly learn how to evaluate information and data to provide comprehensive interpretation of technical information, electrical components and Advanced Safety Systems (ADAS)
Be proficient in identification of faults, error messages, module corrections, etc
Continuously learn new technical information and techniques in e-learning or other training sessions in an effort to stay well-informed with rapidly changing automotive technology
Be responsible for test driving and/or moving customer vehicles at residence locations
Keep team management aware of mechanical and electrical repair problems as they occur
Adhere to all company and shop policy, procedure, safety and environmental rules
Ensure compliance utilizing basic knowledge of applicable local, state and federal laws
Other Duties: Job description is not designed to cover a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time
Qualification
Required
Two to three years of automotive dealership experience OR experience in an aftermarket repair facility as an Automotive Technician
Ability to operate large commercial vehicles on a daily basis
OEM scan tool and/or aftermarket scan tool experience and knowledge
Proficient in identification of faults, error messages and modules
Strong automotive mechanical and electrical diagnosis, problem-solving and repair experience
Strong mechanical aptitude and firm understanding of mechanical repairs/services
Ability to effectively communicate with customers at all levels
Ability to create invoices and reports for services rendered, deliver and explain invoices to customers
Be comfortable with technology, including various mobile devices (payments, tracking, reporting)
Strong organizational skills and ability to multitask within multiple assigned responsibilities
Current, valid driver's license and satisfactory Motor Vehicle Report (MVR)
High school diploma or general education degree (GED)
Self-motivated, high energy and a customer-focused perspective
Time management and effective communication skills
Ability to work independently and in a team environment
Excellent communication, professionalism, punctuality, and attention to detail skills
Company
Mercedes-Benz of Plano
Mercedes- Benz of Plano is a North Texas Mercedes-Benz dealership servicing the DFW metroplex.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase