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DICK'S Sporting Goods · 1 day ago

Retail Soccer Ambassador

Store1375 Carolina Place NC

Full-time

Onsite

Entry Level

1+ years exp

DICK’S Sporting Goods is a company that believes in the positive impact of sports on lives. They are seeking a Retail Soccer Ambassador to provide tailored customer service and expertise in soccer products, ensuring customers are fully equipped for their soccer journey.

Consumer GoodsE-CommerceSporting GoodsSports

Responsibilities

Meets the customer where they are in their soccer journey, creating a tailored and unparalleled customer service experience, adapting sales style appropriately

Leverages on-the-field expertise to provide recommendations that meets the customer’s needs and goals

Translates and aligns product technology to the customer’s needs and preferences, contributing to and enhancing their overall game day experience

Fully outfits customer with appropriate cleats, apparel, and accessories to equip them for any occasion - from practice, training to game day

On occasion, participates in Soccer Universities across the nation to test and learn new products and technologies in order to then share knowledge and insights with both teammates and customers

Partners with store teammates by regularly utilizing training materials to educate others on new cleats and soccer-related products

Maintains merchandise presentation standards and signage of Soccer Department to Company standards as directed

Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information

Takes an all-hands-on-deck approach to support the team across the store

Performs other tasks as assigned by management