Canteen North America ยท 1 day ago
CLIENT SERVICES MANAGER
Canteen North America is a company that combines food, service, and technology to enhance workplace experiences. They are seeking a Divisional Client Services Manager to ensure outstanding service delivery and build long-term client relationships.
Food and Beverage
Responsibilities
Provides continued high standard of service and communication to maintain client base
Surveys existing accounts for new opportunities
Manipulates data as needed for internal business reviews/meetings
Performs an ongoing analysis of the portfolio of business managed by analyzing the vendor, client and sector financial performance
Manages internal resources to problem solve for issues that have happened in the field
Serves as liaison between client and sector to ensure all relevant information is communicated
Performs other duties as assigned
Qualification
Required
Bachelor's Degree
3-5 years of experience
Demonstrated ability to prepare, analyze and present complex business reviews to Clients
Excellent interpersonal communication and negotiation skills coupled with a strong customer service orientation
Demonstrated ability to use analytical and intuitive judgment and sound decision making
Strong problem solving skills
Strong computer software skills required, specifically in the areas of Microsoft Word and Microsoft Excel
Benefits
Retirement Plan
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Voluntary Benefits, including Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Legal Services
Choice Auto and Home Program
Medical
Dental
Vision
Life Insurance/AD
Disability Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)