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Universal Instruments Corporation · 3 weeks ago

Technical Trainer III

Conklin, NY

Full-time

Onsite

Mid Level

$74K/yr - $84K/yr

4+ years exp

Universal Instruments Corporation is a global leader in the design and manufacture of advanced automation assembly equipment. This role seeks to enhance and deliver product training to internal employees and external customers, determining training objectives and updating training content, while administering exams and evaluating trainee performance.

Manufacturing

Responsibilities

Implements Universal product training courses and product support solutions, with a combined focus on electrical, mechanical, and software aptitude according to design standards

Assists in driving the product development processes, product support planning, and defines training deliverables

Monitors product changes and continually improves knowledge and skills

Maintains Universal Product Trainer Certifications for each assigned course

Develops assigned course materials to ensure effective training with input from leadership, product trainers, customers, and subject matter experts

Communicates significant issues and course changes to the appropriate department and personnel

Maintains and assists with upkeep of classroom, lab, and equipment to ensure that all are in working order to fully support delivery of training

Supports eLearning team and Instructional Designers with development of interactive web modules

Measures student satisfaction through review of student survey data and verbal feedback

Performs other job-related duties as required

Qualification

Technical training experienceTechnical certificationsElectrical aptitudeMechanical aptitudeSoftware aptitudeCustomer service excellenceDetail orientedClear communication

Required

Bachelor's degree in a relevant technical field with 4+ years of relevant experience is preferred

Relevant Associate degree with 6+ years, or HS Diploma with equivalent experience is also welcomed

Technical training experience within UIC automation machinery, or equivalent equipment

Detail oriented, independent performer with a passion for customer service excellence

Able to analyze complex technical information and identify the underlying concepts, which can be used to facilitate learning

Preferred

Technical certifications in basic electronics are preferred

Benefits

Robust Benefits

Company

Universal Instruments Corporation

We are a technology leader in the design and manufacture of precision automation solutions for the semiconductor and electronics manufacturing industry.

Founded in 1919

Conklin, New York, USA

501-1000 employees