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NEOGOV · 1 day ago

2nd Shift CWS Case Manager - Investigations / 61061430

Greenville County, SC

Full-time

Onsite

Entry Level

$46K/yr - $53K/yr

1+ years exp

NEOGOV is seeking a 2nd Shift CWS Case Manager for the South Carolina Department of Social Services. The role involves performing case management in the Child Welfare area of Investigations, conducting timely investigations of child abuse and neglect, and providing services to children and families at risk of maltreatment.

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Responsibilities

The CWS Case Manager performs case management in the Child Welfare area of Investigations in accordance with DSS Policy, Mission and GPS Practice Model. Conducting timely initial investigations of reports of child abuse and neglect and offering services to children and families who may have experienced or are at risk of experiencing child maltreatment. Performs on-call duties as assigned

Performs case management (ie, contacts, visitation, case planning) to a caseload of children and families to ensure safety, permanency and well-being. Responds to assigned intakes within identified time frames to conduct initial safety assessments of the family and home using the comprehensive Family Advocacy and Support Tool (FAST). Utilizes critical thinking skills to determine whether there are safety threats or a level of risk that constitutes child abuse or neglect under South Carolina Law. Develops safety plan when appropriate to reduce safety concerns identified in FAST assessment

Engages families, other professionals within the agency, and external partners with empathy and respect; to include timely responses to telephone calls, emails, and texts. Collaborates closely with law enforcement and legal when safety concerns are present. Completes legal packets when case has been identified as needing legal action or an EPC has occurred

Makes concerted efforts to locate and engage absent parents, relatives and fictive kin to support and join the child and family team (CFT). Participates in initial CFT meetings and ensures youth and families feel heard and have a voice in the teaming process

Recommends intervention services or activities to strengthen the family and safely maintain the child(ren) in the home based on the initial assessment of safety and makes timely service referrals. Documents recommended intervention services or activities on the Family Permanency Plan

Maintains physical and electronic case record by composing clear, objective, and thorough documentation covering pertinent details of case activities per DSS policy and the GPS Practice Model. Ensures all case management activities are documented in CAPSS system according to time frames established by DSS policy. Ensures documentation meets quality standards and captures necessary elements pertinent to safety, permanency, well-being and case planning

Maintains child welfare certification. Completes 20 hours of training yearly to include certifications that are required yearly

Maintains an active routine of self-care and pursues support when necessary to minimize the threat of secondary trauma to physical and mental health. Understands the impact of trauma on families and secondary trauma on child welfare staff and applies principles to support families

Ensures that personal identifying information (PII) is properly used, accessed, gathered, shared and disposed. Protects the agency networks and applications by safeguarding systems, equipment and data

Perform Red Cross shelter duty or other emergency shelter duty/services as directed/perform other related duties as required and/or directed