Cortica · 1 week ago
Clinical Office Assistant
Westchester, IL
Full-time
Onsite
Entry Level
$20.46/hr - $25.58/hr
1+ years expCortica is a rapidly growing healthcare company pioneering effective treatment methods for children with neurodevelopmental differences. The Front Office Administrator will be responsible for overseeing clinic operations, ensuring excellent patient experiences, and managing various clerical tasks.
Health CareHospitalNeuroscienceTherapeutics
Responsibilities
Oversee the open/close procedures for the clinic
Lead efforts to organize and maintain the premises as needed
Sort incoming mail, voicemails and faxes immediately and forward the right information to the correct department
Upload documents and maintain accuracy in EMR with physical records
Supervise patient check-in/check-out procedures to ensure clients have an outstanding experience
Complete forms for patients and email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.) as required
Process payments, reconcile appropriate receipts with Finance, assist with collections, support accounts receivable, and field patient questions regarding outstanding balances
Prepare, process, and manage patient documentation in Cortica systems as required
Oversee and perform a variety of clerical procedures that require independent judgment, ingenuity, and initiative
Work closely with the Operations Manager, Clinical Directors, and schedulers to identify and correct problems relating to same-day scheduling backfills, cancellations, scheduling conflicts, and EMR errors/fixes
Qualification
Required
at least an associate's degree or equivalent work experience
1+ years of relevant experience in an office setting, ideally in a healthcare organization
1+ years of scheduling experience
Preferred
3+ years of customer service experience
Benefits
$2,000 continuing education stipend
401k matching
PTO and continuing education/wellness days
8 paid holidays
Health, vision, dental, and pet insurance
Referral bonuses
Company
Cortica
Cortica provides neurological therapies for children with autism and other developmental differences.
501-1000 employees
H1B Sponsorship
Cortica has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (1)
2022 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$255MKey Investors
CVS Health VenturesAutism Impact FundLongitude Capital
2024-11-20Series Unknown· $80M
2023-10-03Series D· $40M
2023-04-17Series D· $75M
Leadership Team
Suzanne Goh
Founder and Chief Medical Officer
Recent News
Company data provided by crunchbase