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Holiday Inn Club Vacations · 1 day ago

Assistant Manager of Facilities Maintenance

Cape Canaveral, FL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Holiday Inn Club Vacations is committed to strengthening families and seeks individuals who embody courage, caring, and creativity. The Assistant Manager of Facilities Maintenance will oversee maintenance operations, develop staff, and ensure guest satisfaction through effective management and execution of maintenance programs.

Travel

Responsibilities

Development of PDPs, evaluation, and active coaching to develop Brandhearted maintenance technicians and grounds personnel. Demonstrate a culture of learning and mentorship for continual performance development

Analyze and recommend adjustments to staffing, performance targets and resources to achieve results. Assist with the management of department engagement plans, talent review and succession planning

Demonstrate Brandhearted leadership by putting the brand at the center of all business decisions. Regularly seek and use guest feedback to build relationships with guests and drive continuous improvement in guest satisfaction. Ensure all special needs/requests of guests of all types are fulfilled. Respond to and follow up on all problem resolution cases

Assists in the execution of pre-established programs and priorities for unit maintenance, facilities maintenance, fleet management, grounds care, housekeeping partnership, and/or laundry facility operations

Assists in teaching and inspecting quality delivery of preventative care and maintenance repair programs, including non-permitted electrical, plumbing, electro-mechanical automation, and appliance repairs. Assists in the management of contracts with outsourced vendors for regulated skills

Execute pre-defined programs and policies within assigned area and teams that maintain a safe and secure environment for guests, team members and resort assets in compliance with owner’s policies and procedures, and regulatory requirements

Assist with implementing maintenance strategies, programs, strategies, standards, and ways of working that make the most of our assets

Assists in the compliance to energy programs

Assist with the development of departmental budgets and allocation of resources to meet financial goals

Operate department successfully within budgetary guidelines

Qualification

Facilities CertificationMaintenance Engineering TechniquesHospitality Maintenance ExperienceMicrosoft OfficeProblem Resolution SkillsSupervision SkillsCommunication Skills