People Operations Specialist, Shared Services jobs in United States
info-icon
This job has closed.
company-logo

Vital Farms · 1 day ago

People Operations Specialist, Shared Services

Vital Farms is a Certified B Corporation focused on ethically produced foods. The People Operations Specialist is responsible for the administration of core People Operations processes, ensuring accurate execution of employee lifecycle transactions and enhancing the crew member experience through effective communication and data management.

AgricultureFarmingFood and BeverageOrganic Food

Responsibilities

Own the day-to-day administration of employee lifecycle transactions, including onboarding, transfers, job changes, and offboarding
Serve as the first point of contact (Tier 0–1) for crew members and people managers regarding People Operations questions
Support standardization and adoption of shared services processes, ensuring consistent execution across teams and locations
Respond to routine inquiries using documented processes, knowledge articles, and standard procedures
Act as a liaison between crew members, people managers, and the People team to help resolve basic issues
Escalate complex, sensitive, or out-of-scope questions to appropriate subject matter experts
Complete employee data entry, updates, and ongoing maintenance in UKG and related People systems
Perform routine and ad hoc data audits to ensure accuracy, completeness, and compliance
Support manual data entry, data cleanup, and system corrections as needed
Handle sensitive crew member information with discretion, professionalism, and confidentiality
Maintain and update operational documentation, workflows, and standard operating procedures
Identify trends in recurring questions or issues and flag opportunities to improve processes, documentation, or self-service resources
Support continuous process improvements that increase efficiency, accuracy, and consistency across People Operations
Assist with the implementation of new processes, tools, or system enhancements
Contribute to People Operations and shared services projects
Act like an owner and assist with other projects as assigned

Qualification

HR administrationUKG experienceCase management systemData integrityProcess improvementProject coordinationCommunicationAttention to detailCustomer-focused

Required

Bachelor's degree in business administration, operations management, HR, or a related field
Minimum of 2 years of experience in HR administration, shared services, or a related role
Experience working in HR systems and managing sensitive data; UKG experience strongly preferred
Experience working in and/or implementing a case management system
Strong attention to detail with a process-oriented mindset
Ability to manage a high volume of transactional work while balancing competing priorities
Strong written and verbal communication skills
Customer-focused, collaborative, and solutions-oriented working style
Ability to work independently, navigate ambiguity, and escalate appropriately
10-20% travel is required for meetings, company trainings, and events

Preferred

Project coordination or process improvement experience is a plus

Benefits

Medical
Dental
Vision
Paid Parental Leave
Generous retirement contributions: 401(k) + 3% Contribution from Day 1.
Free eggs and butter (yes, really!), along with friends and family discounts.
Fun team SWAG that will make you the talk of the town.
Professional development opportunities and an amazing team dedicated to your growth.

Company

Vital Farms

company-logo
Vital Farms is a provider and manufacturer of pasture-raised eggs and poultry.

Funding

Current Stage
Public Company
Total Funding
$194.45M
Key Investors
Sunrise Strategic Partners
2020-11-10Post Ipo Equity· $151.25M
2020-07-30IPO
2019-07-01Private Equity

Leadership Team

leader-logo
Matthew O'Hayer
CEO and Co-Founder
linkedin
leader-logo
Reena Van Hoven
Chief People Officer
linkedin
Company data provided by crunchbase