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AnewHealth · 1 day ago

Onboarding Specialist

Hamilton County, OH

Full-time

Onsite

Entry Level

1+ years exp

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs. The Onboarding Specialist will grow ExactCare’s patient base throughout the United States by promoting and educating patients on medication management solutions through phone-based assessments and exceptional customer service.

Health CarePharmaceutical

Responsibilities

Conduct a health and medication review with the patient that includes a thorough review of their list of medications and administration instructions and collecting key health information

Responsible for accurate data entry of a patient’s prescription information to ensure the patient will receive the appropriate medications

Responsible for achieving key performance metrics as set forth by the management team

Create positive first impression of AnewHealth/ExactCare and the unique services we provide

Educate facilities, institutions and patients about ExactCare

Manage the patient assessment process to grow business and maintain referral relationships

Maintain accurate records and prepare reports for the consistency of information to be shared with the ExactCare team

Call on prospective patients daily and schedule them for telephonic reviews and conduct patient follow up calls

Participate in daily team huddles, attend training sessions and other ad-hoc meetings as needed

Open lines of communication with management team

Embody AnewHealth’s Core Values in all communications and interactions

Other duties as assigned

Qualification

Pharmacy customer serviceCertified Pharmacy TechnicianMS Office proficiencyMultitaskingCompassionate phone skillsProblem-solvingCommunication skillsOrganizational skillsTeam-orientedSelf-starterPersuasion skills