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NEOGOV · 1 day ago

Associate Probation Agent - Temporary, Part Time

Willmar, MN

Full-time, Part-time

Onsite

Entry Level

$18.62/hr - $18.62/hr

2+ years exp

NEOGOV is a company that provides administrative and case management support within the probation system. The Associate Probation Agent role involves assisting individuals under supervision with life skills and employment readiness, while also supporting probation officers in monitoring compliance and maintaining accurate case documentation.

GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Conducts client interviews and intake assessments to determine offender risk, needs, and program eligibility

Provides life skills and job readiness support, including resume development, budgeting education, and interview preparation

Assists probation officers with supervision of offenders, including explaining court-ordered conditions and monitoring compliance

Reviews and interprets court documents, probation conditions, and legal requirements for offenders

Collects and documents urine analysis testing or breathalyzer samples when required

Monitors compliance with court orders and probation conditions and documents case activity

Coordinates with internal departments and external agencies, including law enforcement, courts, providers, and community resources

Opens, closes, and maintains case files; collects and processes information through criminal justice data systems

Prepares, reviews, edits, verifies, and maintains confidential reports, correspondence, forms, and records

Enters and updates case information in databases and online systems; resolves discrepancies and ensures accuracy

Assists probation officers in facilitating cognitive groups and maintaining related documentation

Conducts trainings related to systems, procedures, and documentation; may assist in creating training manuals

Supervises low-risk and administrative caseloads as assigned

Testifies in court when required

Performs special projects and other duties of a similar nature or level as assigned

May be required to work nontraditional hours

Qualification

Risk assessment principlesMotivational interviewingLegal document interpretationCustomer service principlesRecordkeeping standardsDatabase managementProgram managementTraining principlesConflict resolutionEffective communication