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Caterpillar Inc. · 3 days ago

Manager Digital Program

Peoria, IL

Full-time

Onsite

Mid, Senior Level

$148K/yr - $222K/yr

Caterpillar Inc. is a global company focused on building stronger, more sustainable communities. The Manager of Digital Program will oversee the delivery processes and governance frameworks within the Dealer and Rental Systems PMO, leading a team to enhance program performance and drive alignment across various organizations.

ConstructionMachinery ManufacturingManufacturingMechanical Engineering

No H1B

Responsibilities

Evolve operating model to optimize scaled Agile delivery across complex, cross-functional workstreams, driving transparency and continuous improvement

Lead program‑level governance forums, ensuring clear decision‑making, escalation paths, and alignment across business, technical, and partner organizations

Establish, maintain, and enforce PMO reporting standards, including status reporting, RAID management, milestones, KPIs, and dashboards

Define and monitor adherence to best practices for project management and Scrum execution

Standardize and govern the usage of ADO and other delivery tools, ensuring consistent backlog hygiene, workflow alignment, and traceability

Develop and lead a high‑performing team of Project Managers and Scrum Masters through coaching, feedback, clarity of expectations, and role excellence

Drive continuous improvement by creating scalable delivery processes and operational rhythms that increase efficiency and predictability

Ensure tooling integrations for roadmap planning, release mapping and demand intake and other program needs

Drive creation of PMO templates/processes and leading high‑priority initiatives as needed

Qualification

Program ManagementAgile DeliveryAzure DevOpsChange ControlIT Project ManagementOrganizational LeadershipStakeholder ManagementDecision MakingCommunication Skills

Required

Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment

Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives

Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives

Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented; Ability to manage changes in the production environment and processes effectively

Knowledge of project management; ability to plan, organize, monitor and control IT projects using appropriate technical resources

Preferred

Expertise in both project management and agile delivery, with the ability to define consistent expectations for PMs and Scrum Masters and coach teams toward excellence

Thorough understanding of the Software Development Life Cycle (SDLC) and experience applying Agile methodology, cadence and structure (Scrum, SAFe)

Mastery of delivery tools including Azure DevOps, SharePoint, reporting dashboards, and RAID management tools, with the ability to standardize their usage across the organization

Demonstrated success leading program governance, including decision‑making structures, reporting rhythms, and standards across complex, multi‑partner programs

Exceptional communication and stakeholder‑management skills, able to influence leaders, drive alignment across functions, and facilitate governance forums with clarity and confidence

Strong ability to drive program governance with a process‑design and continuous‑improvement mindset, capable of creating scalable, repeatable, and disciplined delivery processes that increase predictability and efficiency

Previous experience leading teams and large scale enterprise initiatives