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NEOGOV · 1 day ago

Administrative Specialist II / Document Specialist III - 183886

Richland County, SC

Full-time

Onsite

Entry, Mid Level

$35K/yr - $37K/yr

2+ years exp

NEOGOV is seeking a Document Specialist III to join the SCDMV team in Blythewood, SC. This role involves managing document scanning processes, ensuring data quality, and maintaining confidentiality while handling sensitive information.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

Expert of all functions of the Kodak scanner, as well as the Kofax scanning software

Scans prepared batches of work both internally and externally, including South Carolina Traffic Tickets, Accident Reports, and Dealer EVR's, from all 66 Branch Offices within the State of South Carolina as well as Headquarters

Uses extreme confidentiality and follows SCDMV Policies & Procedures to ensure all PII is protected

Expert of Kofax software, quality control all scanned documents looking for illegible documents, overlaps, miss-feeds and merged transactions, as well as verifying information on coversheet matches supporting paperwork is complete. Uses Phoenix to verify transactions and make minimal corrections

Pulls errors that need more extensive research and places in designated area. Runs work through validation, correcting any errors and releases scanned work into Docs Open System

Using Phoenix, and Edocs, verifies batch has been completely released into the Docs Open System and places scanned work in destruction bins

Open, sort and verify incoming mail. Prepare work for scanning

Expert at providing maintenance and ensuring proper working functions of the Kodak scanner including daily cleaning as well as changing consumables

Performs first tier of mechanical support as well as Kofax software support by troubleshooting issues that arise with scanner or software

Using Phoenix and Received Mail log sheet, locate work not scanned yet for phone and email inquiries. Performs minor research to correct errors found. Create and print new coversheet

Trains/mentors Administrative Specialists Level I and Level II

Performs other job-related duties as required by management team

Qualification

Kofax scanning softwareKodak scannerData QualityDocument verificationAttention to detailTeam playerConfidentialityMentoring

Required

A high school diploma or equivalency

Proficient in basic computer hardware, software, and other office equipment

Ability to prioritize work effectively and efficiently with attention to detail

Has working knowledge of pertinent SCDMV policies and regulations

Mentors and trains Administrative Specialists

Punctuality and avoidance of excessive absences is required

Must develop and maintain good working relationships with other personnel and be a team player

Works under general supervision examining documents

Responsible for ensuring accuracy of processing of all SCDMV forms, internally/externally while performing all processes completely in order to place work in destruction bins

Must practice extreme confidentiality in researching customer transactions - following all SCDMV Policies & Procedures

Requires sitting for prolonged periods and significant time spent at computer

Prolonged periods of standing while sorting paperwork is also required

Must be able to bend, stoop, and lift 50lbs

May be required to work extended hours outside of the normal scheduled work week, with limited notice

Preferred

A high school diploma and two (2) years of related job experience

Must be physically able to lift 50 pounds, including opening large boxes of incoming mail and delivering to appropriate sections as well as placing large batches of completed paperwork in large destruction bins and locking them

Benefits

Health, dental, vision, long term disability, and life insurance for employees, spouse and children(also available for temporary employees working over 30 hours per week)

15 days annual (vacation) leave per year

15 days sick leave per year

13 paid holidays

State Retirement Plan and Deferred Compensation Programs(optional for Temporary Employees)

An exceptional Employee Assistance Program (EAP) at no cost to the employee or members of their household

Health insurance, which includes prescription coverage and wellness benefits

Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses

Retirement plan options, including defined benefit and defined contribution plans

South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options

Tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more