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NVE Experience Agency · 1 day ago

Account Manager, B2B

Los Angeles, CA

Full-time

Hybrid

Entry, Mid Level

$69K/yr - $75K/yr

2+ years exp

NVE Experience Agency is a brand experience and production agency dedicated to building ideas rooted in culture. They are seeking an ambitious Account Manager to support the Account Services division by managing relationships with clients and overseeing project activities to ensure efficient delivery of campaign elements.

AdvertisingConsultingCreative AgencyEvent ManagementMarketing

Responsibilities

Develop and maintain relationships with key clients

Anticipate Client needs and proactively offer solutions and experiential opportunities for the brand

Manage Client expectations during the campaign production and campaign execution process

Provide Clients with regular, consistent updates on project development and project status

Develop and deliver creative solutions that meet client objectives using a wide arsenal of experiential tactics including live events, social media, emerging technology, and strategic partnerships

Gather and translate client feedback, ensuring information is disseminated to project teams in a collaborative and timely manner

Escalates roadblocks to supervisor in a timely fashion

Oversees the Account Coordinator or Senior Account Coordinator in the creation of agendas, recaps, or other assigned project materials, ensuring assignments are delivered on time and as requested

Liaison between Production, Creative Services, Strategy & Communications departments, and the Client to ensure all contracted deliverables are executed and deadlines met, implementing, and managing all necessary internal and external processes to ensure proper communication flow and manage expectations

Lead and manage projects in the $150k-$350k budget range

Creation of materials for department operations such as SOWs

Responsible for creation and managing all client-facing project materials

Takes lead and ownership of internal project management and efficiency tasks, (such as the creation of client toolkits, master venue databases, master COI folders, etc.), proactively identifies new areas and ideas for efficiency

Clearly communicates internal and external project deadlines to the project team and manages Client expectations

Oversees completion of the master billing tracker and finance/invoicing tasks, ensures supervisor sign off on all client invoices and that all budget reconciles, and invoices are completed in a timely manner

Responsible for reminding project teams to track time and ensure timesheets are completed in a timely manner

Responsible for populating resource reports on assigned projects and reviewing with supervisor on a regular basis

Assist with the RFP process for all assigned projects

Assist in the creation of RFP planning and creative briefs for kick-off meetings and circulate to all attendees prior to meeting

Participate in RFP brainstorms, as assigned, offering creative ideas and approaches towards client requests and needs

Manage all internal and external communications and materials including call agendas, call notes, activation plans, and status updates

Proactively coordinate and lead regular internal and external meetings

Oversee document storage and pertinent data entry needs using NVE’s shared storage system and centralized data systems

Qualification

Client services experienceIntegrated marketing managementProject managementBudget managementEffective writing skillsInterpersonal skillsPresentation skillsFlexibilityAdaptabilityRelationship-building skillsCommunication skills