Pennington Biomedical Research Center · 1 day ago
Administrative Receptionist, Abrams Hall
LSU - Alexandria
Full-time
Onsite
New Grad, Entry LevelPennington Biomedical Research Center is part of Louisiana State University at Alexandria, which provides undergraduate education to Central Louisiana. The Administrative Receptionist serves as the primary front-line contact, managing phone lines and directing visitors while providing administrative support to ensure a smooth experience for students and staff.
Research
Responsibilities
Manage the university’s primary phone line by promptly answering, screening, and routing incoming calls to the appropriate departments or staff
Direct students, visitors, vendors, and guests to the correct offices, classrooms, or meeting locations while maintaining a welcoming front-desk presence
Assist callers and walk-ins by providing accurate general information about campus services, office hours, events, and basic procedures
Responsible for maintaining a professional, organized reception area that reflects the university’s standards and supports smooth traffic flow
Assist Chancellor’s Office in scheduling or confirming appointments for designated offices, as applicable, and communicates updates to relevant personnel
Manage incoming and outgoing mail, packages, and deliveries, ensuring items are date-stamped, logged, and distributed efficiently as applicable
Direct emergency or time-sensitive calls and in-person concerns to the correct authority using established escalation protocols
Assist Chancellor Office, as well as other university staff with basic administrative support, such as copying, scanning, filing, and preparing routine documents
Coordinate room access or wayfinding support for events, meetings, and campus tours, including providing maps or directions as needed
Manage communication tools (phone system, digital displays/directory, email inbox, visitor system) to ensure accurate routing and timely responses
Assist with maintaining updated contact lists, office directories, and signage so individuals can be efficiently guided where they need to go
Other duties as assigned by supervisor
Qualification
Required
Strong verbal and written communication skills, with a clear, professional phone manner
Excellent customer service and interpersonal skills; able to stay calm and helpful under pressure
High level of organization and attention to detail for managing visitors, calls, and administrative tasks
Ability to multitask, prioritize, and switch tasks quickly in a fast-paced front-desk environment
Working knowledge of basic office technology and software (Microsoft Outlook, Word, Excel, etc.)
Reliability, discretion, and professionalism when handling sensitive information and campus inquiries
Basic problem-solving skills and good judgment for routing issues to the correct office or authority
Preferred
An Associate or bachelor's degree is preferred
Benefits
Health, life, dental, and vision insurance
Flexible spending accounts
Retirement options
Various leave options
Paid holidays
Wellness benefits
Tuition exemption for qualified positions
Training and development opportunities
Employee discounts
Company
Pennington Biomedical Research Center
Pennington Biomedical Research Center, a campus of Louisiana State University, is a world-renowned leader at the forefront of medical discoveries as it relates to obesity, diabetes, cardiovascular disease, cancer, and dementia.
Founded in 1988
201-500 employees
Funding
Current Stage
Growth StageRecent News
2023-07-07
Company data provided by crunchbase