IT Helpdesk Representative (on-site in Mesa AZ) jobs in United States
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Orthotic Holdings Inc. (OHI) · 1 day ago

IT Helpdesk Representative (on-site in Mesa AZ)

positionMesa, AZ, US
timeFull-time
remoteOnsite
seniorityMid Level
date3+ years exp

Orthotic Holdings Inc. (OHI) is seeking an IT Superstar to provide on-site support in Mesa, AZ. The role involves being the first point of contact for employees regarding computer hardware, software, and application issues, as well as assisting Operations and System Administrators with troubleshooting and diagnostics.

Health CareManufacturingMedical

Responsibilities

Provide support to employees through the helpdesk as it relates to computer hardware, software, and application issues
Support Operations and System Administrators in performing troubleshooting and diagnostic techniques to restore service

Qualification

Technical AnalysisHelp Desk/Desktop SupportNetwork SupportWindows SupportActive DirectoryAzureOffice 365Mobile Device ManagementRemote Desktop SupportTroubleshootingCalm demeanorBilingual (English/Spanish)Communication skillsTeam-oriented

Required

Must have Technical Analysis, Computer Hardware Technician, Help Desk/Desktop Support, Network Support, Windows Support skills
Very detailed and team-oriented individual with strong written and verbal English communication skills
Ability to troubleshoot technical issues with a broad range of end user computer literacies
Ability to work independently with little supervision
Possess a calm demeanor in working with sometimes stressed end users
Computer related Diploma/Degree, or equivalent work experience
3+ years' experience in a technical support role
Experience with user management in Active Directory, Azure and Office 365
Experience with Mobile Device Management like Microsoft Intune or Jamf Pro
Experience with desktop administration
Experience with remote desktop support such as Bomgar or GoTo Assist

Preferred

Bilingual (English/Spanish)
Experience supporting RingCentral
Networking: LAN/WAN, TCP/IP, DHCP, DNS, DDNS, SNMP, SMTP

Company

Orthotic Holdings Inc. (OHI)

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Orthotic Holdings Inc is a complete lower extremity solutions provider.
dateFounded in 2011
location
Mesa, Arizona, USA
people-size201-500 employees
web-link
https://www.ohi.net

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-12-22Acquired

Leadership Team

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Paul Joyce
Chief Executive Officer | Private Equity | Platform Company | Orthotics and Braces | Foot Health
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Tom Andrus
Chief Executive Officer
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Company data provided by crunchbase