SCC Soft Computer ยท 1 day ago
Blood Services Implementation Specialist
US
Full-time
Onsite
Entry, Mid Level
$70K/yr - $80K/yr
2+ years expSCC Soft Computer is seeking a Blood Services Implementation Specialist Level 1 to provide on-site and in-house application support, troubleshooting, and training for clients. The role involves assisting with the implementation of SoftBank, SoftDonor, and SoftID.Tx, ensuring all obligations are met within the defined timeframe.
BiotechnologyComputerHealth CareInformation Technology
Responsibilities
Assists the Project Manager with all activities related to SoftBank, SoftDonor, and/or SoftID.Tx implementation is to ensure all obligations (contractual and otherwise) are met and that the implementation is performed within the defined time frame
Provides system file build, system functionality training, pre-live audit, go-live assistance, and post-live audit with the hospital blood bank, donor center, and/or nursing staff
Maintains a thorough understanding of the overall capabilities and Best Practice use of the system
Guides clients in building and fully utilizing all existing system functionality
Provide telephone consultations and web-based training sessions to clients, as needed
Logs and assigns an appropriate level of criticality to all SoftBank, SoftDonor, and/or SoftID.Tx-related calls and tasks
Prepares and updates agendas, activity trackers, and other documents related to monitoring project progress
Works effectively with the Blood Services team members and other SCC staff to ensure timely and satisfactory resolutions to client implementation issues
Escalates issues that may adversely affect client satisfaction or the project timeline
Effectively manages assigned workload
Submits trip reports and travel documentation in a timely manner
Actively participates in knowledge-sharing with other Blood Services team members
Provide meaningful recommendations for improving the product
Monitors emails, voicemail, and instant messaging applications daily and responds in a timely manner
Serves as an additional resource for non-assigned clients, as needed
Participates in technical training programs as assigned
Complies with all approved procedures, directives and guidelines
Performs other duties as assigned
Qualification
Required
An associate's degree in a Healthcare related field is required
A broad understanding of blood bank, donor, and/or transfusion administration protocol is essential
2-3 years of previous experience in a blood bank, donor laboratory, or clinical setting is preferred
Prior experience in the usage, file building, and troubleshooting of a laboratory information system (LIS) is highly desirable
Preferred
A bachelor's degree, especially in Medical Technology with specific course work in Transfusion and/or Donor Services, is highly desirable
Company
SCC Soft Computer
SCC Soft Computer supplies laboratory and clinical information systems for the healthcare industry.
1001-5000 employees
H1B Sponsorship
SCC Soft Computer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (2)
2023 (2)
2022 (5)
2021 (6)
2020 (4)
Funding
Current Stage
Late StageLeadership Team
Leszek Rumak
Chief Technology Officer
Recent News
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