Revco Solutions ยท 1 day ago
Patient Financial Services Representative
Durham,NC,US
Full-time
Onsite
New Grad, Entry LevelRevco Solutions is a leading healthcare call center seeking highly motivated individuals to join their team. The Patient Financial Services Representative will assist patients with understanding their accounts, resolving balances, and providing support for insurance inquiries and billing matters.
FinanceHealth Care
Responsibilities
Answering inbound calls from patients and addressing any inquiries, concerns, or requests with empathy and professionalism
Assisting patients with insurance inquiries, claims, and billing matters
Providing information about medical procedures, services, and general healthcare inquiries
Documenting patient interactions and updating relevant systems according to established guidelines
Qualification
Required
Excellent communication skills, both verbal and written, with a compassionate and patient-centered approach
Strong problem-solving skills and the ability to handle challenging situations with empathy and professionalism
Ability to multitask, navigate computer systems efficiently, and type accurately
High school diploma or equivalent
Proficient in basic computer applications and the ability to learn new software quickly
Empathy, compassion, and a genuine desire to help others
Strong attention to detail
Benefits
Medical, Dental, Vision, Life and Disability Coverage
401(k) Savings Plan with Company Match
Paid Time Off (PTO)
Paid Holidays
Company
Revco Solutions
Revco Solutions is a revenue cycle management company serving hospitals, physician groups and other constituents in healthcare community.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Angela Stokes, MBA
Chief Human Resources Officer
Brad Rounding
Chief Information Officer
Recent News
2023-09-13
Company data provided by crunchbase