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Eskenazi Health · 1 day ago

CARE COORDINATOR - OUTPATIENT, SEMHC (93000560)

Indianapolis, IN, US, 46202

Full-time

Onsite

New Grad, Entry Level

Eskenazi Health is Indiana's first community mental health center, providing comprehensive care for emotional and behavioral problems. The Care Coordinator role involves skills training, client assessments, and developing treatment plans while advocating for clients to ensure access to necessary services.

Health Care

Responsibilities

Embraces, understands, and operates under the Recovery Model, including AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) and the spirit of motivational interviewing

Provides skills training and development to clients in group and individual settings as guided by medical necessity outlined in the person-centered treatment plan

In collaboration with the treatment team, the Care Coordinator conducts necessary client assessments as well as revises treatment plans

Provides crisis management and emergency interventions including but not limited to cardiopulmonary resuscitation and approved area-specific crisis intervention techniques

Reports to treatment team in staffing including but not limited to successes and challenges, assessment of client progress, barriers to success, any level of care changes, etc

Meets the agency’s standard of providing the appropriate service at the right time, right place, and right frequency as determined by the client’s level of need

Meets the agency’s standard of timely completion of all documentation including interpreting and applying service and billing procedures according to client needs as well as completing billing according to guidelines for timeliness and accuracy

Establishes and maintains a safe environment at all times through on-going assessment of milieu/appointment environment and intervenes as indicated in person-centered treatment plan as well as by nursing or physician order

Provides case management including working with family, significant others and community supports to assist clients in meeting goals

Meets agency requirements for continuing education

May provide transportation in company provided vehicle and/or personal vehicle as directed by treatment team and guided by medical necessity; maintains a copy of Eskenazi Health’s vehicle-related accident reporting procedures in vehicle

Qualification

Crisis intervention skillsBehavioral health knowledgeSubstance use disorder knowledgeBasic computer skillsMedical terminology knowledgeHands-on client careSafety interventionsInterpersonal skillsWritten communicationVerbal communicationTeam collaborationCritical thinkingProblem-solving

Required

Bachelor's degree required

If incumbent holds a bachelor's of social work degree, incumbent must also possess a current, unencumbered Licensed Bachelor's Social Worker license in the State of Indiana

Valid Indiana driver's license and driving record that meets Eskenazi Health's driving policy requirements

Basic knowledge of behavioral health

Basic knowledge of substance use disorder and/or co-occurring disorders

Basic knowledge of medical terminology

Knowledge of client rights and responsibilities

Must meet all population-specific competencies for role and service area

Basic computer skills

Crisis intervention skills

Strong interpersonal skills

Ability to teach a skill based upon person-centered learning needs and learning styles

Ability to be both clear and concise in written and verbal communications

Ability to work cooperatively in a multidisciplinary team