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Boeing · 1 day ago

Quality Systems Specialist

Auburn, WA

Full-time

Onsite

Mid Level

$94K/yr - $128K/yr

3+ years exp

Boeing is a leading aerospace company committed to innovation and collaboration. They are seeking a Quality Systems Specialist to manage the lifecycle of Speak Up reports and ensure quality and safety compliance within the Fabrication Core Quality Team.

AerospaceIndustrial

No H1B

U.S. Citizen Only

Responsibilities

Protect reporter confidentiality at all times; use non-identifying language and limit access to need-to-know information

Act as an ambassador for the Speak Up process and ensure its consistent application across the business unit

Attend business-unit triage meetings and accept routing of reports to the assigned SMS Board

Project manage the lifecycle of assigned ASRs beginning in Open–Triage: assign leaders/analysts, monitor progress, and drive to closure

Ensure assigned leaders identify and confirm a Local/Lead Analyst (investigator) and that the analyst has required confidentiality training and signed agreements

Create and assign Assigned Leader and Lead Investigator actions in ASATS; ensure analysts provide weekly updates and adjust ECDs when required

Provide SMS Board leadership visibility via Tableau and ensure integration between the Report Manager and Local Analyst

Review and critically evaluate fact-finding reports and proposed dispositions; ensure completeness and that corrective actions fully address the reported concern

Convene or participate in stakeholder review to obtain concurrence on final disposition within fact-finding timeframes; document Assigned Leader approval

Prepare ASR closure package; validate closure criteria are met and monitor the record until formal closure

Monitor implementation of mitigation actions (Manage Mitigation Plan / Closed-Loop Process / Functional Partner referrals) and verify outcomes (published process revisions, training, SAT closeouts, ELR/IP/SOI updates, IT/Maximo tickets)

Support SMS Hazard determinations and coordinate with SMS Board to update SMS fields and link SRT numbers when hazards are identified

Escalate and coordinate with Business Unit Portfolio Manager and Ethics when potential misconduct or joint investigation triggers are identified

Qualification

Analytical SkillsQuality AssuranceBusiness AcumenCritical ThinkingProject ManagementPlanning & OrganizationPresentation DevelopmentConfidentiality & Ethical JudgmentSafety Management SystemsQuality Management SystemsASATSProject Management CertificationEffective Communication

Required

3+ years of experience in Analytical Skills: root cause analysis, data synthesis, report writing

3+ years of experience in Critical Thinking: evaluate evidence, detect logical fallacies, challenge assumptions

3+ years of experience in Quality Assurance: develop quality directives, conduct audits, and determine material dispositions

3+ years of experience in Business Acumen: understand organizational policies, processes and stakeholders

3+ years of experience in Planning & Organization: manage deadlines, ECDs, and interdependent actions

3+ years of experience in Confidentiality & Ethical Judgment: handle sensitive information and identify potential misconduct requiring Ethics engagement

3+ years of experience in managing projects through the full project lifecycle

3+ years of experience developing presentations for leadership

Bachelor's degree in Human Resources, Information Technology, Engineering, Computer Science or another field related to SOW

Preferred

Experience working in safety, quality, compliance, or investigative roles in aerospace/manufacturing or closely related regulated industry

Demonstrated project management and stakeholder facilitation skills

Strong analytical and critical thinking skills: ability to collect, organize, synthesize and draw conclusions from multiple data sources and produce measurable corrective/preventive actions

Knowledge of safety management systems, quality management systems (ISO/AS standards), and closed-loop risk processes (SRM, SRT) desirable

Proven ability to maintain confidentiality and apply Just Culture principles

Familiarity with ASATS (or similar safety case management systems) and Tableau or equivalent reporting dashboards

Effective written and verbal communication skills; ability to document sensitive communications without identifiable information

Project Management or Human Resources certifications related to statement of work i.e. PMP, SHRM, PHR