First Citizens Community Bank · 2 days ago
Floating Universal Associate I
First Citizens Community Bank is dedicated to providing exceptional customer service and is seeking a Floating Universal Associate I to join their team. The role involves processing customer transactions, maintaining accounts, and promoting the bank's services in a professional and efficient manner.
BankingCommunitiesFinancial Services
Responsibilities
Provide timely and courteous customer service
Process customer transactions in a professional, accurate, and efficient manner
Exemplify FCCB’s standard of delivering exceptional customer service every time
Assess customer's financial needs and suggest Bank services and products
Actively participate in and promote the Bank’s sales culture and referral programs
Maintain daily transactions and balances, research outages, and balance the drawer in an accurate and timely manner
Follow proper procedures and complete tasks in compliance with banking regulations
Identify customer needs and develop solutions to exceed customer goals and expectations
Constructively interact with co-workers
Processes transactions and handles cash, vault, ATM responsibilities, etc. as outlined above
Opens and maintains deposit accounts for consumers and businesses
Completes all necessary maintenance on customer accounts
Qualification
Required
Ability to use Microsoft Office Suite and related program software
Ability to quickly learn position-related software
Ability to effectively use general office equipment
Preferred
One year customer service and cash handling experience
High school diploma or equivalent educational experience
Benefits
Health, dental, and vision benefits
401k w/ company match
Paid time off; paid holidays
Group and voluntary life insurance and disability insurance
Aflac supplemental plans
Employee Assistance Program
Company
First Citizens Community Bank
First Citizens Community Bank is a banking company providing mortgage and financial services.
Funding
Current Stage
Growth StageTotal Funding
$10M2021-04-26Debt Financing· $10M
Recent News
2025-06-23
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