Dartcor Hospitality · 18 hours ago
Vice President of Operations
Morristown, NJ
Full-time
Onsite
Director/Executive
$175K/yr - $175K/yr
10+ years expDartcor Hospitality is seeking a visionary Vice President of Operations to lead their operational transformation and elevate service standards. This senior executive role involves inspiring the operations team, defining culture, and driving continuous improvement across multiple sites and functions.
CateringEvent ManagementHospitality
Responsibilities
Own operational performance across all portfolio locations, ensuring cohesion and consistency across functions
Design, implement, and refine systems, processes, and standards that bring scalability, accountability, and operational rigor
Lead transformation initiatives—process optimization, standardization, and innovations that raise performance
Leverage methodologies (Lean, Six Sigma, or equivalent) to drive continuous improvement and operational discipline
Set clear KPIs and dashboards; monitor, audit, and course-correct to ensure alignment with strategic goals
Lead, mentor, and build a high-performance team of Regional Directors, Executive Chefs, General Managers, and operations staff
Define and embed a unifying culture of hospitality, accountability, collaboration, and excellence
Drive talent development, succession planning, and leadership pipelines throughout the organization
Hold leaders accountable through coaching, feedback, and performance measurement
Partner with client teams to maintain trust, transparency, and service excellence
Ensure every site reliably delivers the Dartcor promise—quality food, thoughtful design, responsiveness, and tailored hospitality
Guide creative, culinary, and wellness teams to support client-specific brand integration, guest experience, and differentiation
Maintain a deep focus on guest satisfaction, operational consistency, and value creation for clients
Oversee operational budgets, forecasts, and financial performance—ensuring profitability, cost control, and strategic alignment
Translate corporate strategy into operational plans and drive execution
Identify opportunities for revenue growth, efficiency gains, and scalable expansion
Serve as a trusted advisor to executive leadership, contributing to overall company strategy and direction
Qualification
Required
Bachelor's degree required
10+ years of progressively senior, multi-unit operations experience in hospitality, foodservice, or related industries
Proven track record of scaling operations, system implementation, and operational transformation
Strong experience with process improvement methodologies (Lean, Six Sigma, or equivalent)
Prior leadership of large teams across multiple sites, with accountability for operational metrics and P&L
Exceptional communication, strategic planning, and problem-solving skills
Deep passion for hospitality, service, and operational excellence
Ability to lead through ambiguity, build structure, and adapt in evolving environments
Preferred
advanced degree preferred
Benefits
Comprehensive Medical, Dental, Life and Vision insurance
401(k) to help you invest in your future
Paid time off to help support your life outside of work
Work alongside collaborative team members who support Dartcor's core values
Company
Dartcor Hospitality
Hospitality is a catalyst for connection and performance.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Alan Daehnke
Chief Operating Officer
Lina Nevoso
Chief Communications Officer
Company data provided by crunchbase