Wagner Logistics · 1 day ago
Application Analyst II
North Kansas City, MO 64116, USA
Full-time
Hybrid
Entry, Mid Level
$74K/yr - $95K/yr
2+ years expWagner Logistics is seeking an Application Analyst II to join their IT team. The role involves analyzing, configuring, implementing, maintaining, and supporting software solutions to minimize service disruption and facilitate operations, while also ensuring stability and integrity of production system applications.
LogisticsTransportationWarehousing
Responsibilities
Assist with help desk functions and application support, handling escalating issues, answering calls, and resolving various technical issues as needed
Troubleshoot and assist with various enterprise applications and resolve issues
Ensure stability and integrity of production system applications
Coordinate with operations personnel to plan application system upgrades, install new releases and patches, migrate to new systems, and test software for end-users
Stay regularly in the loop with department managers, directors, and end-users regarding projects and application issues, and provide resolutions to troubleshooting issues
Create technical support documentation and keep it up to date
Develop end-user training, then schedule and execute it
Identify and leverage opportunities to continually strive for data integrity in all applications, processes, documentation, and standards
Monitor vendor sites regularly and stay up to date on new industry trends by attending vendor conferences and meetings
Identify the features, advantages, and disadvantages of various software applications
Act as a project manager for small/medium-sized projects or tasks
Support the creation and implementation of a quality assurance strategy, approach, and detailed plan. Assist with managing acceptance criteria and identifying defects, and work with the team toward resolution
Other projects or tasks as assigned by management
Qualification
Required
Minimum of 2 years of experience
Proficient level of experience with or knowledge of a wide range of enterprise applications
Ability to demonstrate competent IT literacy around applications and systems
Understand the principles of application systems development and how to use them to analyze, test, implement, maintain, and document IT projects
Experience querying and working with relational databases (SQL Server)
Understand the data warehouse and its relationship with transactional data, as well as the importance of data integrity
Experience developing technical documentation and training end users
Analytical thinking with the ability to break down a problem, recognize the root cause of the problem, and identify how technology can resolve the problem
Specialist knowledge of technical applications and a good understanding of operating systems, computers, and applications software
Ability to independently manage multiple small/medium-sized projects or tasks and implement them in a timely manner and within budget
Advanced technical knowledge that ensures the level of confidence to work independently with minimal supervision
Strong verbal and written communication skills for working with end users - external and internal
Leadership skills and ability to work with cross-functional teams
Availability for occasional travel to attend training, assist with start-ups, etc
Preferred
Bachelor's Degree in an IT-related field preferred. Equivalent experience may be considered
Experience in warehouse management software (WMS)
Experience with any of the following specific applications is a plus: Ramp WMS Systems, Zethcon Synapse, or other WMS solutions
Company
Wagner Logistics
Wagner Logistics is a logistics company offering warehousing, transporting, and packaging services.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
LongueVue Capital
2021-12-16Private Equity
Leadership Team
Robert Fischer
Senior Vice President, Business Development and Marketing
Recent News
Kansas City Business Journal
2025-01-31
2024-02-27
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