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The Centers · 1 day ago

Learning and Development Specialist

Cleveland, OH

Full-time

Hybrid

Entry, Mid Level

2+ years exp

The Centers is focused on building organizational capability and supporting workforce development, and they are seeking a Learning and Development Specialist. This role involves facilitating training sessions, managing learning systems, developing content, and supporting strategic L&D initiatives to enhance the organization's mission and cultural values.

Health CareNon ProfitWellness

Diversity & Inclusion

Responsibilities

Deliver assigned trainings including new hire orientation and other organizational programs (e.g., BLS, QPR, etc.) as needed

Facilitate leadership and staff development sessions with engaging, learner-centered approaches

Provide general program support for training initiatives across all service areas

Adapt facilitation style to diverse audiences and learning needs

Serve as the primary point of contact for Relias LMS tasks, including enrollments, troubleshooting, and reporting

Maintain accurate training records and generate compliance reports for leadership

Prepare training materials and ensure quality and accessibility of all learning resources

Coordinate training logistics including scheduling, room reservations, invitations, meals, and technology setup

Monitor learner progress and follow up on completion requirements

Create and update courses, training materials, and e-learning modules in Relias LMS

Adapt existing content to meet evolving organizational needs and compliance requirements

Collaborate with subject matter experts to ensure content accuracy and relevance

Design engaging learning experiences that support diverse learning styles

Ensure all content aligns with The Centers' culture and values

Assist with implementation of organizational learning priorities and cultural initiatives

Collaborate with the L&D Manager on project-based work to enhance workforce development

Support the rollout of new learning programs and organizational development efforts

Contribute to continuous improvement of L&D processes and systems

Participate in cross-functional teams to advance organizational goals

Support organizational events and initiatives that promote learning and development

Assist with onboarding and orientation program improvements

Participate in professional development activities to stay current with L&D best practices

Other duties as assigned

Qualification

Training deliveryInstructional designLearning management systemsE-learning content developmentFacilitation skillsProject managementCustomer service orientationCultural competenceCommunication skillsOrganizational skills