GoDaddy · 1 day ago
Senior Product Manager - Care & Services Technology
GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online. They are seeking a Senior Product Manager to drive the development of Care products, focusing on innovative solutions and collaboration with the Customer Care team.
Domain RegistrarOnline PortalsWeb DevelopmentWeb Hosting
Responsibilities
Execute the roadmap for our Care products aligning with broader Digital Care objectives
Rethink customer interaction paradigms in the age of AI to enhance user engagement and satisfaction
Collaborate closely with the Customer Care team to identify pain points and opportunities for improvement
Define and refine product requirements, conceptualizing and testing ideas to create transformative customer experiences
Formulate hypotheses and conduct experiments to optimize both customer experience and business outcomes
Provide direction to the scrum team with clear, actionable requirements and planning artifacts
Guide prioritization, including coordination with engineering to ensure timely and successful product delivery
Partner with internal teams and stakeholders to communicate and evangelize the product features and achieve business results
Foster a culture of collaboration and innovation across the organization
Stay abreast of industry trends, competitive landscape, and emerging technologies in the AI domain
Qualification
Required
5+ years' experience as a Product manager, developing and launching digital products and/or platform enablement in a fast-paced environment
Proven success in being responsible for the product roadmap of significant customer-facing features and releasing via the formation of hypotheses and experimentation
Proficient in Agile methodologies and has experience driving Agile product development
Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, assess outcomes, and challenge conventional wisdom
Passion for understanding user needs, pairing with data, and great design to solve problems elegantly
Preferred
Experience developing internal software tools used by an organization
Software engineering background
Benefits
Paid time off
Retirement savings (e.g., 401k, pension schemes)
Bonus/incentive eligibility
Equity grants
Participation in our employee stock purchase plan
Competitive health benefits
Other family-friendly benefits including parental leave
Company
GoDaddy
GoDaddy is an internet domain registrar and web hosting company facilitating online businesses.
H1B Sponsorship
GoDaddy has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (130)
2024 (135)
2023 (133)
2022 (162)
2021 (122)
2020 (85)
Funding
Current Stage
Public CompanyTotal Funding
$2.26BKey Investors
Starboard Value
2024-12-05Post Ipo Debt· $1.46B
2021-12-27Post Ipo Equity· $800M
2015-04-01IPO
Leadership Team
Recent News
2026-01-08
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2026-01-02
Morningstar.com
2025-12-29
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