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Standard Motor Products · 1 day ago

Multimedia Content Developer and Trainer

Irving, TX

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Standard Motor Products, Inc. (SMP) is a leading independent manufacturer and distributor of premium automotive replacement parts. The Multimedia Content Developer/Trainer plays a crucial role within the Training Department, responsible for educating various teams on product knowledge and sales techniques while collaborating with internal teams to enhance training materials.

AutomotiveManufacturingWholesale

Responsibilities

Script, shoot, and produce video clips used to educate automotive salespeople, counter people, technicians, and more

Appear in videos as scripted by marketing teams

Edit video and audio clips

Maintain studio and all recording equipment

Develop and deliver sales-oriented classroom training on: Vehicle Control and Climate Control product categories, Service and technical issues, Features and benefits of SMP products, including competitor comparisons, Selling and presentation skills

Create and manage classroom props, displays, and handouts to support training programs

Lead classroom, online and workshop sessions for SMP sales teams and customer sales personnel

Design and facilitate advanced hands-on training for technicians at both the training center and off-site locations

Develop customer-focused training materials, including Sales Clinics and Counterperson Programs

Provide technical guidance on SMP products and automotive systems

Conduct online training sessions for sales teams and customer groups

Lead week-long onboarding training sessions for new sales hires

Host/Conduct virtual technician training sessions from the studio

Assist in developing training content and conducting needs assessments

Deliver in-person Pro Training classes for technicians in the Dallas-Fort Worth area as needed

Support remote technical training sessions as needed

Develop training materials and conduct sessions for installer customers focused on Climate Control and Vehicle Control products

Perform training needs assessments and surveys to refine curriculum for SMP and customer sales teams

Provide technical support and solutions for automotive repair challenges

Support the Vehicle Test Center with product research, vehicle testing, and driving when required

Assist the technical support team with incoming calls as needed

Review and maintain Training Center resources, including tools and vehicles

Qualification

Video ProductionAutomotive Technical KnowledgeSales Training DevelopmentBilingual ProficiencyAdobe PremiereDavinci ResolveMicrosoft OfficePresentation SkillsInterpersonal SkillsWritten CommunicationVerbal Communication