AssistRx · 1 day ago
Manager, Strategic Account Manager - (Pharma as Client)
United States
Full-time
Remote
Senior Level
7+ years expAssistRx is a leading healthcare technology and services company dedicated to accelerating patient access to specialty therapies. The Manager, Strategic Account Management is a senior, client-facing leader responsible for driving account growth, retention, and operational performance across a portfolio of pharmaceutical manufacturer partners.
Health CareInformation Technology
No H1B
Responsibilities
Serve as the primary strategic partner for assigned pharmaceutical manufacturer accounts, ensuring alignment between client objectives and AssistRx solutions
Build and maintain executive-level relationships with pharmaceutical brand teams, HUB leadership, and specialty pharmacy partners
Proactively identify growth opportunities, solution expansion, and risk mitigation strategies across the client portfolio
Lead client business reviews, performance discussions, and strategic planning sessions using data-driven insights
Own and manage key account KPIs, including: Revenue retention and expansion forecasting, Account profitability and resource optimization, Accounts receivable performance and issue resolution
Analyze operational and financial data to identify trends, risks, and opportunities for improvement
Partner cross-functionally with Operations, Product, Technology, Finance, and Compliance teams to resolve complex client issues and escalations
Directly manage and develop a team of 5-6 Strategic Account Managers
Set clear performance expectations, coach team members, and drive accountability to KPIs and service standards
Lead hiring, onboarding, training, performance evaluations, and career development for direct reports
Foster a collaborative, solutions-oriented team culture focused on client success and continuous improvement
Champion new ideas, process improvements, and innovative approaches to enhance client experience and operational efficiency
Translate client feedback and market insights into actionable recommendations for internal teams
Thrive in a fast-paced, high-growth environment while balancing multiple priorities and stakeholders
Qualification
Required
Bachelor's degree from an accredited four-year institution or equivalent professional experience
7+ years of experience in strategic account management, client strategy, or consultative sales roles
Demonstrated experience working with pharmaceutical manufacturers, HUB services, and/or specialty pharmacy operations
Proven ability to manage complex client relationships and deliver measurable business outcomes
Strong analytical and problem-solving skills with the ability to interpret data and drive strategic decisions
High level of technical proficiency, including advanced use of Microsoft Office tools (Excel, PowerPoint, Project, Visio)
Preferred
3+ years of people management or supervisory experience
Experience supporting enterprise-level pharmaceutical clients in a technology-enabled services environment
Benefits
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
Opportunity to impact patient outcomes through data-driven healthcare technology.
Collaborative and mission-driven culture that values innovation and continuous learning.
Access to cutting-edge cloud technologies and modern data engineering tools.
Competitive compensation, comprehensive benefits, and career growth opportunities
Company
AssistRx
AssistRx, Inc provides healthcare information technology solutions to the Specialty Pharmaceutical distribution channel.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-22Acquired
Leadership Team
Edward Hensley
Co-Founder & Chief Commercial Officer
Adam Dresen
Chief Technology Officer | CISO
Recent News
2025-09-30
Company data provided by crunchbase