Invited · 1 day ago
Membership Sales Director
Invited is a dynamic company in the hospitality and service industry, operating with the purpose of building relationships and enriching the lives of its members. The Membership Director is responsible for driving membership growth by recruiting new members, upgrading existing memberships, and enhancing the overall member experience.
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Responsibilities
Increase membership through targeted recruitment efforts and referrals, with a focus on achieving or exceeding annual membership sales targets
Facilitate membership upgrades by engaging current members and promoting higher-tier membership options that align with their interests and needs
Maintain a robust prospect inventory to support the club’s sales plan, ensuring accurate tracking and management of prospects in the CRM system
Generate new member prospects and connect new members with the broader club community
Partner with the RVP – Membership and Marketing team to develop and implement quarterly and annual plans aimed at generating qualified leads through targeted strategies and effective pricing
Collaborate with the General Manager during weekly sales meetings to review progress, discuss strategies, and ensure alignment with the club’s overall membership goals
Assist the membership department manage expenses and monitor contra revenue to optimize financial performance and achieve net dues growth
Actively represent the club at community events and organizations to raise awareness, attract potential members, and strengthen community relations
Execute a structured follow-up process for new members, utilizing a 30/60/90-day campaign to encourage member referrals and engagement
Participate in the planning and execution of club events and activities that enhance member engagement and promote membership growth
Qualification
Required
High school diploma or equivalent
A minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals
Preferred
Bachelor's degree in business, Marketing, Public Relations, Communications, Hospitality Management, or a related field
A minimum of 3 years of sales experience in hospitality, service industry, or an equivalent combination of education and experience
Strong selling and negotiation skills; sales training is a plus
Familiarity with golf or the private club industry
Proficient in Microsoft Office Suite (Word, Excel), and CRM software
Excellent time management, organization, and prioritization skills, with the ability to work independently and manage multiple tasks effectively
Exceptional customer service orientation with a focus on delivering a high-level of satisfaction
Strong mentorship and interpersonal skills, capable of fostering a collaborative team environment
Benefits
Medical, dental, and vision coverage
Life insurance
Short-term and long-term disability insurance
401(k) retirement savings plan
Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Company
Invited
Invited is a dynamic lifestyle company that brings people together that has redefined the private club industry.
Funding
Current Stage
Late StageRecent News
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