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Fleet Farm · 1 week ago

Gate Guard

Menomonie, Wisconsin, United States

Full-time

Onsite

New Grad, Entry Level

Fleet Farm is dedicated to providing exceptional customer service, and they are seeking a Gate Guard to ensure a positive experience for all customers using the Yard. The Gate Guard will be responsible for managing traffic flow, verifying purchases, and promoting customer loyalty programs while maintaining security at the entrance.

E-Commerce

Responsibilities

Provide smooth traffic flow in and out of the gate area by providing efficient and accurate customer service

Ensure the facility is provided with high quality security services to protect people and property

Verify customer’s purchase by reviewing customer’s receipt and outside loading slip. Direct customer to the location of merchandise for proper loading. Follow all standard policies and procedures to help reduce shrink for the company

Communicate all incoming customers to Warehouse team members for timely customer interactions

Verify accuracy of customer loading utilizing RF unit outside loading application as well as a physical count. Efficiently communicate with Customer Service Department and hold all outside loading slips for customer loads that were not completely loaded

Inform customers of potential safety concerns regarding their load

Assist with assembly projects, as needed

Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives