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Inside Higher Ed · 1 day ago

Part-Time Program Assistant I, Continuing Education & Professional Development

Miami, FL

Full-time, Part-time

Onsite

Entry Level

$14/hr - $14/hr

1+ years exp

Inside Higher Ed is seeking a Part-Time Program Assistant I for their Continuing Education and Professional Development department. The role involves performing clerical and administrative support duties, assisting program coordinators and instructors, and monitoring student attendance.

Digital MediaEducationHigher EducationJournalismRecruiting

Responsibilities

Receives, screens, and directs phone calls from the general public

Provides support to the program coordinators and part-time instructors in a number of clerical and administrative functions

Creates letters of completion and attendance

Assists instructors with drops and adds

Prepares packages, for pre and post-testing, as needed

Monitors student attendance

Provides class rolls and grade rolls to instructors and alerting them to problems

Performs other duties as assigned

Qualification

Customer serviceAdministrative supportCollege policiesInterpersonal skillsTelephone skillsFollow instructionsMulti-ethnic environmentCommunication skillsWork independentlyFlexible schedule

Required

High School Diploma or GED equivalent from a regionally accredited institution and eighteen (18) months of customer service or administrative work experience

All degree's must be from a regionally accredited institution

Knowledge and understanding of College organization, goals and objectives, and policies and procedures

Thorough knowledge of Continuing Education departments, policies, and class offerings

Familiarity with College organization and policies

Possess excellent telephone and customer service skills

Ability to follow instructions and work with minimal supervision

Possess excellent interpersonal and communication skills

Knowledge of class schedules, pre and co-requisites, course sequencing, special requirements for admission to certain courses, basic information on class content and paperwork processing specific to the department

Ability to work a flexible schedule to include evening and weekend assignments

Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff