Western Weather Group · 2 days ago
Information Technology (IT) Manager
Chico, CA
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $150K/yr
5+ years expWestern Weather Group is a company with a rich history in agriculture and energy sectors, seeking an IT Systems Manager to enhance their internal IT functions. This role involves overseeing IT operations, ensuring system reliability and security, and managing relationships with a Managed Service Provider.
Field SupportIndustrialTechnical SupportWholesale
Responsibilities
Resolve internal IT issues effectively and in a timely manner
Set up and maintain an IT ticketing system (including reporting for management)
Create SLA’s and KPI’s relevant to the department
Generate and manage employee onboarding/offboarding processes relating to technology
Coordinate support escalations with MSP and software vendors
Coordinate MSP activities
Review and determine roles and responsibilities of MSP
Maintain responsibility for MSP costs and budgets
Maintain uptime and responsiveness of internal systems
Manage internal software applications and subscriptions (MS Business Central, Atlassian, HubSpot, Adobe, Phone System)
Establish IT processes, standards, and documentation
Create and manage IT budgets
Maintain hardware lifecycle for laptops, tablets, networking gear, including Apple products using Apple Business Manager
Manage hardware inventory assets within ISO requirements
Manage configuration, compliance, and updates of company devices using MS Intune
Maintain internal Cisco firewall settings and VPN configurations
Source, configure, and maintain video conferencing systems
Maintain cloud identity governance across all company platforms, including Azure Active Directory, Microsoft 365 Office, and Business Central
Manage conditional access, MFA, role-based access, and permissions
Manage security baselines for endpoint protection, including against malware and anti-virus threats
Monitor system vulnerabilities and patch as necessary
Monitor security alerts and respond to incidents in a timely manner
Coordinate and support externally provided employee training regarding security awareness training, including simulations
Ensure compliance to company security policies of third-party vendors
Manage resources, policies, execution of backups and data retention
Support cyber insurance, vendor security questionnaires, customer cybersecurity contracts
Manage and maintain ISO 27001/2 compliance
Supply regular IT, security and regulator updates to the executive team
Qualification
Required
5+ years minimum of IT experience, ideally in a cloud-first environment
B.S. in Computer Information Systems, Computer Science or equivalent
Excellent communication and leadership skills for working with cross-functional teams, customers, staff, and management
Knowledge of safety standards, compliance regulations, and best practices in both office and manufacturing environments
Strong analytical skills for troubleshooting and systems design
Ability to manage multiple projects and drive cross-functional initiatives
Strong knowledge of Azure AD / M365 / Intune
Experience with Azure cloud, virtual networks, and application support
Experience with managing a standard cybersecurity framework (ISO 27001/2 or SOC2)
Familiarity with network fundamentals (VPN, firewalls, DNS)
Ability to manage both strategic projects and hands-on support
Preferred
Experience with designing, engineering, and troubleshooting network infrastructure a plus
Experience with Azure resource configuration and maintenance for cloud-based applications is a plus
Benefits
401k retirement 4% matching contributions
Health, Dental, and Vision Insurance (90% of employee premium paid by employer, 50% premium paid by employer for eligible dependents)
Discretionary 401k profit sharing
Performance-based cash bonuses
Fun work-sponsored outings to bond with colleagues
A company that cares about the well-being of its employees
Opportunities to earn hybrid/remote working arrangements and alternative working schedules for employees exceeding certain performance metrics
Company
Western Weather Group
Western Weather Group specializes in the sales, installation, and technical support of weather stations and weather information systems.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
D
Don Schukraft
Founder
Company data provided by crunchbase