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Davis · 1 day ago

Customer Service Rep - $19.14/hr - Water/Utilities Department

Lawrenceville, GA

Contract

Onsite

Entry, Mid Level

$19.14/hr - $19.14/hr

2+ years exp

The DAVIS Companies is known for its commitment to providing exceptional customer service and maintaining strong relationships with its clients. They are seeking a Customer Service Representative II to manage customer accounts and ensure satisfaction through effective communication and problem resolution.

Property DevelopmentProperty ManagementReal EstateReal Estate Investment

Responsibilities

Update customer accounts, addresses, and contact information within the call management database

Maintain accurate records of customer interactions and transactions in the company's CRM system

Answer incoming calls and provide the highest level of professionalism and knowledgeable service to every customer

Perform additional duties as assigned by the management team

Ensure customer satisfaction by addressing inquiries and resolving issues promptly

Qualification

Customer service experienceHigh School DiplomaG.E.D.CRM system proficiencyCall management database

Required

High School Diploma or G.E.D

Two years of customer service or related experience sufficient to successfully perform the essential duties of the job

Equivalent combination of education and experience sufficient to successfully perform the essential duties of the job

Company

Davis

Davis is a vertically integrated real estate investment, development and management firm that leverages five decades of experience, the strength of its leadership team and employees and a diversified portfolio to deliver maximum value for its investors and tenants.

Founded in 1976

Boston, Massachusetts, USA

51-200 employees