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Convey Law · 1 day ago

Remortgage Conveyancer

Newport

Full-time

Hybrid

Entry, Mid Level

Convey Law is an innovative and award-winning residential conveyancing company based in Newport, South Wales. They are seeking exceptional and motivated Remortgage Conveyancers to manage their own remortgage caseload, ensuring high standards of client care and service while achieving departmental targets.

Legal

Responsibilities

Manage your own Remortgage Caseload: Take responsibility for and complete re-mortgage matters. You will oversee the legal elements of the remortgage process which will cover tenancy remortgages, staircasing, leasehold and transfer of equity to name a few

Administrative Tasks: Carry out day to day legal administration on behalf of lenders

Accuracy and Client Service: Ensure that work is accurately carried out in the set time frame whilst maintaining high standards of client care and service to third parties

Client Communication: Deal with incoming correspondence, emails, etc. Take phone calls, record them on the CMS and take necessary action

Case Management: Proactively progress cases through the CMS and retain files updated

Reporting and Due Diligence: Reviewing property titles, reporting on mortgage offers and corresponding on relevant mortgage information with other parties involved in the process

Achievement of Targets: Meeting the department's set targets and working proactively to tight deadlines

Qualification

Remortgage Case ManagementLegal AdministrationClient CommunicationAttention to DetailProblem SolvingCustomer Service SkillsSelf-MotivatedTeam Collaboration

Required

Self-motivated and able to manage conflicting priorities and tasks with minimal supervision

Copes effectively in demanding circumstances

Demonstrates persistence and commitment to completing tasks and objectives

Pays attention to detail and quality of work

Confident in building and maintaining strong working relationships with staff of all levels of seniority

Able to communicate in writing, to colleagues and external stakeholders, in a clear, constructive, and professional way

Excellent customer communication skills including the ability to resolve complaints or escalations

Demonstrates sound judgement and good decision-making when dealing with problems

Able to identify a problem arising and can develop a solution and seek guidance or input before acting

Looks for new solutions to problems as well as tried and tested methods

Willing to ask questions, listen to others' views and accept advice

Benefits

Competitive basic salary in addition to uncapped performance bonus paid monthly and quarterly based individual achievement of KPIs and an annual Company bonus of £1,000

Up to 40 days annual leave inclusive of Bank Holidays

Option to purchase up to 5 days leave

Hybrid working with flexible working times

Enhanced maternity and paternity leave

Company Sick Pay

Discounted Gym Membership

Subsidised Conveyancing

Employee Assistance Scheme which includes counselling sessions

Well being programmes

Ongoing training, development, and recognition programs.

A supportive and fun team environment, with regular collaboration and charity events