Path · 2 days ago
Customer Success Specialist (College Readiness – SAT/ACT Focus)
United States
Contract
Remote
Mid LevelPath is an AI-powered test prep platform transforming how learners prepare for high-stakes exams. They are seeking a Customer Success Specialist to support schools and districts using Path for college readiness, ensuring exam fidelity and strong adoption of their services.
Information TechnologyInternet
Responsibilities
Own onboarding, implementation, and ongoing success for SAT and ACT partners
Ensure SAT/ACT exam fidelity, including question types, timing, scoring logic, and required digital tools
Act as the internal authority on SAT and ACT requirements for Customer Success, Sales, and Product
Support partners during live SAT/ACT prep cycles, proactively identifying and resolving issues before they impact outcomes or renewals
Guide schools on how to integrate Path into existing SAT/ACT prep programs and schedules
Monitor usage, readiness signals, and customer feedback to identify expansion and renewal opportunities
Partner with Product and Engineering to validate SAT/ACT requirements before releases
Support Sales with accurate SAT/ACT positioning during late-stage deals
Qualification
Required
Former SAT and/or ACT tutor or instructor with hands-on teaching experience
Deep familiarity with SAT and ACT structure, timing, scoring, and question formats
Experience working directly with high school students preparing for college admissions
Ability to explain SAT/ACT concepts clearly to educators, students, and internal teams
Strong organizational and communication skills
Company
Path
Path enables people to live the lives they deserve through their work.
Founded in 2023
2-10 employees
Funding
Current Stage
Early StageTotal Funding
unknownKey Investors
Endeavor Miami
2024-06-26Non Equity Assistance
Company data provided by crunchbase