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Career Team · 1 day ago

Career Advisor / Workforce Case Manager

Denton, Texas, United States

Full-time

Onsite

New Grad, Entry Level

$45K/yr - $55K/yr

Career TEAM is a leading workforce development organization on a mission to transform lives. They are seeking a Career Advisor – Youth to provide career counseling, intensive case management, and follow-up services to young adults eligible for the WIOA program, playing a key role in the participants’ success as they seek employment, training, and education.

Management Consulting

Responsibilities

Provide information and case management services to community members interested in WIOA Youth services

Complete intake and eligibility determination for workforce programs

Assess job seekers' employment, abilities, and training needs through interviewing, testing, and other methods

Serve as a liaison between workforce development programs and community partners and resources

Offer all youth participants the required 14 Youth Program Elements as part of your case management

Support Youth participants who enter into Work Experience (WEX) opportunities ensuring their success and employer satisfaction working with the team

Create and foster relationships with area juvenile justice centers and school districts

Enter data into Work In Texas and process clients through any participant information system as required

Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational or education goals

Stay on top of labor market trends and best practices in career and training paths

Counsel clients on available job and education opportunities, training programs, and other services

Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities

Conduct orientation sessions, workshops, job clubs, and other group presentations for clients

Follow all policies, procedures, and regulations related to eligibility documentation

Maintain accurate individual case files in Work In Texas for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements

Meet and/or exceed program benchmarks

Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision

Complete all required reports within the data management system

Qualification

WIOA program knowledgeCareer counselingCase managementAnalytical skillsMS ApplicationsCommunication skillsBilingualMultilingualCustomer serviceInterpersonal skillsTime managementOrganizational skills

Required

Bachelor's degree or higher or an equivalent combination of education and experience

Strong communication skills and knowledge about community resources

Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions

Must be computer literate and have MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems

Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive

Ability to serve as a role model to customers and motivate them towards achieving goals

Ability to meet and exceed set goals and objectives

Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required

Knowledgeable about the WIOA program and other workforce program requirements

A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality

Exceptional time management skills to meet deadlines and work under pressure

A Valid Driver's License