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Y&L Consulting, Inc. · 1 day ago

Junior Account Manager

San Antonio, TX

Full-time

Hybrid

Entry Level

$40K/yr - $40K/yr

2+ years exp

Y&L Consulting is a company that specializes in IT consulting services, and they are seeking a Junior Account Manager to support senior leaders in managing client relationships and coordinating delivery teams. This role involves building client relationships, assisting with project coordination, and identifying opportunities for account growth.

ConsultingCRMInformation TechnologySoftware

Growth Opportunities

Responsibilities

Serve as a secondary point of contact for clients, assisting with day-to-day questions, updates, and service requests

Build trusted relationships with client managers, project stakeholders, business partners, and consultant support teams

Participate in client meetings, QBRs, and status calls alongside the Client Engagement Team

Assist in preparing and maintaining SOWs, project plans, change requests, and reporting dashboards

Coordinate onboarding for new consultants, ensuring smooth start processes and client satisfaction

Support the management of ongoing consulting engagements, ensuring alignment between client needs and Y&L delivery teams

Collaborate with the recruiting team to clarify requirements, review candidate profiles, and ensure high-quality submittals for client roles

Track consultant performance, extensions, end dates, and feedback to maintain healthy account operations

Ensure timesheet and billing compliance, raising issues proactively

Support tracking of consultant placements and associated revenue, contributing to account growth and profitability goals

Identify upsell or cross-sell opportunities across Y&L’s capabilities—such as data services, digital transformation, cloud modernization, and application development

Support with proposal development, capability decks, pricing support, and RFP/RFI responses

Responsible for maintaining detailed records of client outreach, account research, and pipeline activity in CRM to support business development metrics

Assist in identifying and qualifying new client opportunities, supporting the development of Master Services Agreements (MSAs), and preparing accounts for onboarding

Work closely with Delivery, Recruiting, Practice Leads, and Executive Sponsors to ensure seamless client support

Maintain internal records, reporting, account strategy summaries, and current presentations

Participate in internal planning sessions, forecast reviews, and account strategy discussions

Participate in learning program under Senior Managers, developing skills in IT consulting sales, client management, and revenue generation

Qualification

Account ManagementIT ConsultingCRM toolsMicrosoft OfficeCustomer service skillsCollaboration toolsProject coordinationInterest in technologyCommunication skillsOrganization skills