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Capital One · 1 day ago

Director, Technical Program Management - Card Decisioning Platform

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$210K/yr - $239K/yr

7+ years exp

Capital One is changing banking for good and is seeking a Director of Technical Program Management to lead critical programs within their Decisioning Platform team. This role involves taking ownership of complex, cross-functional initiatives, collaborating with stakeholders, and providing technical leadership to drive modernization efforts for their decisioning systems.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Lead Strategic Initiatives: Take ownership of complex, cross-functional programs, directly defining execution strategies and roadmaps. Your work will be critical to our 2026 goals, including converging legacy decisioning systems onto our new platform

Partner with Stakeholders: Collaborate closely with technology, product, and business partners to align efforts with Capital One's long-term vision. You will need to be highly influential and strategic to prioritize key initiatives across multiple lines of business

Provide Technical Leadership: Work with our engineering teams and internal customers to deliver on key initiatives. You'll balance strategic thinking with tactical execution to ensure the success of complex programs

Build the TPM Discipline: Beyond your program work, you'll help shape the future of the TPM function within our organization. You'll leverage your industry expertise to demonstrate what a great TPM can achieve and help us build a culture of delivery excellence

Qualification

Technical Program ManagementDistributed SystemsCloud Computing (AWS)Agile DeliveryData-Intensive SolutionsBuilding Scalable PlatformsCommunication SkillsProblem SolvingCollaboration SkillsEmotional Intelligence

Required

Bachelor's degree

At least 7 years of experience managing technical programs

Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle

Exceptional communication and collaboration skills

Excellent problem solving and influencing skills

A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker

Experience as a TPM leader to grow the TPM function practices within a large organization

Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives

Deep focus on execution, follow-through, accountability, and results

Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done

Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

Preferred

Bachelor's degree in a related technical field (Computer Science, Software Engineering)

MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience

7+ years of experience designing and building data-intensive solutions using distributed computing

3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS

3+ years experience building highly scalable mobile products & platforms

3+ years of experience with Agile delivery

3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact

3+ years of experience in building systems & solutions within a highly regulated environment