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World Relief · 1 day ago

Resettlement Coordinator: Preferred Communities #2025539

Durham, NC

Full-time

Onsite

Entry, Mid Level

$21/hr - $23/hr

2+ years exp

World Relief is a global Christian humanitarian organization focused on addressing the world's greatest crises in partnership with the church. The Resettlement Coordinator provides intensive case management services to refugees and eligible immigrants, helping them navigate health systems and achieve self-sufficiency through personalized plans and community connections.

CharityConsultingSocial

Growth Opportunities

Responsibilities

Provide multi-faceted intensive case management services to refugees, SIVs and other Office of Refugee Resettlement eligible individuals with acute vulnerabilities

Create and implement individualized Self-Sufficiency Plans in collaboration with clients enrolled in the PC program

Assist client to learn to independently navigate the U.S. medical system to manage acute health conditions

Coordinate appointments and referrals for clients including medical and mental health appointments, social services, and other community referrals

Provide extended coaching and orientation for clients on topics identified as obstacles to integration, including but not limited to mental and physical health, financial management, parenting and family wellness

Conduct group based services including but not limited to evidenced based MHPSS groups, health literacy classes and parenting classes

Maintain accurate and up to date records including case notes, case files, budgets, and reports

Collaborate with community partners to connect clients to needed services and opportunities present in the Triangle area, and to develop new referral opportunities for WRD clients

Collaborate with other WRD client service staff to provide holistic services that maximize all core offerings for which clients are eligible

Maintain open, ongoing communication with staff, volunteers, and community partners on behalf of clients in accordance with individual self-sufficiency plans, while honoring confidentiality

Supervise and mentor the equivalent of at least one full time intern each semester

Qualification

Case managementVulnerable populationsMicrosoft Office proficiencyGoogle Suite proficiencyCultural competencySupervisionLanguage proficiencyCommunication skillsProblem-solving skillsFlexible scheduleMentoring

Required

Mature and personal Christian faith

Committed to the mission, vision, and values of World Relief

Desire to serve and empower the Church to impact vulnerable communities

Able to affirm and/or acknowledge World Relief's Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document

At least 2 years direct-service experience with vulnerable populations

BA/BS in relevant field such as Social Work, Public Health, etc

Fluent in Microsoft software including Excel, Word, and Outlook; skilled in Google Suite products, including Google Drive; prefer Dynamics or other CRM experience

Strong verbal and written communication skills

Passionate, dynamic, and good at improvising

Ability to prioritize, multi-task and organize in a fast paced and fluid environment

Ability to work with individuals from culturally and linguistically diverse backgrounds

Highly self-motivated with strong follow-through and problem-solving skills

Valid driver's license, regular access to vehicle, and ability/willingness to drive clients to appointments

Flexible schedule for occasional work during early mornings, late evenings or weekends

Preferred

Strong preference for candidates who are fluent in at least one language spoken by refugees in Durham: Arabic, Dari, Farsi, Pashto, Swahili, Tigrinya, or Urdu

Master in Social Work Degree