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Chase · 3 days ago

Senior Product Associate - Rewards

201 N Walnut St, Wilmington, DE, 19801, US

Full-time

Onsite

Mid, Senior Level

3+ years exp

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. As a Senior Associate, Product Associate in Card on the Rewards team, you will support the implementation of new Chase Rewards features and drive business results by making rewards products better and more personalized based on customer needs and data intelligence.

BankingFinancial Services

Responsibilities

Growing into a subject matter expert on Rewards and Loyalty user experience as well as the Rewards core product areas

Focus on longer-term strategic initiatives to ensure we are optimizing the product roadmap for long-term success

Help develop materials for Business Reviews with executive leadership and other forums by crafting a comprehensive story of the Rewards strategy

Partnering with key stakeholders and cross functional teams to achieve the best business value possible. Use collaborative storytelling to communicate and drive cross-functional alignment for your work

Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Developing and manage integrated plans, working effectively at all levels and providing progress communications to stakeholders on a regular basis

Communicating with executive level leadership product needs, progress and business challenges

Qualification

Product ManagementProgram ManagementData AnalysisAgile MethodologyMicrosoft SuiteAPI KnowledgeCommunication SkillsCollaboration SkillsProblem SolvingSelf-Motivation

Required

3+ years of product management, program management, product strategy or relevant experience. Proven track record of delivery in fast paced environments

Proactive, strategic, and results driven with the ability to prioritize and help manage multiple complex initiatives and deliverables at the same time

Ability to synthesize large amounts of information in order to inform and make decisions quickly, take risks, course-correct, and constantly iterate on your approach

Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities

Ability to communicate openly, be transparent, be open and receptive to diverse ideas from different stakeholders, with the ability to influence and motivate

Excellent written and verbal communication skills: able to present facts and ideas in a clear, concise and convincing manner to cross-functional partners up and down the chain with the ability to influence and motivate

Flexibility to influence and partner across a large, highly matrixed organization and drive change through promoting a culture of collaboration across organizational boundaries

Commitment and self-motivation suitable to a start-up team

Experience with Microsoft suite (PowerPoint, Excel, SharePoint) JIRA, Confluence Tools

Bachelor's degree required