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Wisconsin Center District · 1 day ago

Event Coordinator

Milwaukee, WI, US

Full-time

Onsite

Entry, Mid Level

1+ years exp

Wisconsin Center District is seeking an Event Coordinator to support event planning and coordination for various events at their facilities. The role involves assisting Event Services Managers, overseeing events, and ensuring client satisfaction through effective communication and organization.

GovernmentNon ProfitSocial

Responsibilities

Assist Event Services Managers with floor plans for events, detailing events in the WCD booking software, ensuring proper staffing levels for events, and obtaining necessary city permits

Oversee events if needed, generally 200 people or less

Meet with clients to plan and organize assigned events; works with client from the moment the event is booked, through the set-up, event, and post-event milestones

Understands client needs and provide outstanding service; guide clients through timelines, deadlines, and WCD policies and procedures

Prepare floor plans and cost estimates for clients

Review final billing for completeness and accuracy; responsible for WCD post event invoicing

Provide clear communication with various WCD departments regarding operational requirements for each event

Attend appropriate planning, organizational, and other event and facility meetings in support of facility operations

Must be able to advance future events while tending to the needs of clients that are in house

Serve as the interface between the facility and its clients; ensure all elements of clients’ events are thoroughly vetted among the departments in adherence to all appropriate regulations and policies

Demonstrate and actively promote an understanding and commitment to the mission of WCD through performing behaviors consistent with the organization's values to be bold, proud and experience obsessed

Ensure that the equipment and set-up personnel provided meet the requirements of the event and the client’s contractual agreement; ensures compliance with City, State, and other relevant safety codes

Other responsibilities and duties as assigned by management, to ensure the effective utilization of the company’s resources and to ensure customer satisfaction

Qualification

Event PlanningProject ManagementMicrosoft Office SuiteEvent Booking SoftwareCommunication SkillsInterpersonal SkillsOrganizational SkillsAdaptability

Required

Bachelor's degree with a major in Hospitality, Event Management, Business or a related field or one (1) to three (3) years of previous experience

Proficient in the use of the Microsoft Office Suite of Products: Excel, PowerPoint, Word, Access, Outlook

Exceptional communication skills; capable of clearly conveying the WCD brand with the ability to influence, persuade, and engage potential clients

Excellent situational adaptability; comfortable with calls, and hosting client appointments and presentations

Strong project management and organizational skills in which attention to detail and the ability to prioritize and manage multiple tasks/projects on time is essential

Exceptional interpersonal skills and ability to navigate organizations to build relationships and garner support; ability to work collaboratively with cross-functional teams

Ability to work independently and efficiently; exercise initiative, resourcefulness and good judgement

Flexible and comfortable working under pressure in a fast-paced environment

Ability to work flexible and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays as event calendar or deadlines dictate

Ability to read, write, and speak English; perform basic mathematical functions (add, subtract, multiply and divide)

Follow oral and written instructions and communicate effectively with others in oral and written form