Luminis Health · 1 day ago
Lead Credentialed Trainer -Ambulatory
Annapolis, MD
Full-time
Onsite
Mid, Senior Level
$60K/yr - $85K/yr
3+ years expLuminis Health Clinical Enterprises is seeking a Lead Credentialed Trainer to integrate Epic systems expertise and adult learning principles within the ambulatory health system. This role focuses on conducting training, mentoring staff, and enhancing operational efficiency through effective education delivery and support for Epic tools.
Health CareMedicalNon Profit
Responsibilities
Collaborates with Principal Trainers and Credentialed Trainers to communicate Epic updates, distribute training content, and share critical system information for front office and patient access staff
Leads onsite training sessions, conducts 30-60-90 day competency assessments, and facilitates new hire development for both clinical and non-clinical Epic workflows, including scheduling, registration, referrals, clinical documentation, medication administration records (MAR), injection tracking, and related processes
Provides support in building and modifying Epic scheduling templates to optimize front office workflows and improve patient access
Delivers engaging remote, classroom, and onsite training sessions using professional, adaptive approaches tailored to varied audiences
Mentors and supports CTs and PTs, ensuring consistent, high-quality training delivery and troubleshooting assistance within front office operations
Serves as a subject matter expert in Epic reporting tools, work queues, and referrals, providing advanced training to enhance staff proficiency and workflow efficiency
Develops innovative training tools and resources to empower front office managers and staff in supporting ongoing employee development and Epic system adoption
Applies adult learning theory and instructional design best practices to meet diverse learning styles and operational needs
Collaborates with educators, analysts, IT colleagues, and subject matter experts to ensure accurate and effective delivery training
Demonstrates flexibility and responsiveness in adapting training content and materials to evolving organizational needs; performs other duties as assigned
Qualification
Required
Associate's degree required
Three (3) to five (5) years working in an Ambulatory Care or a related healthcare field
Demonstrated knowledge of staff development theory and/or principles of adult learning
Epic Credentialed Trainer
Ability to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
Exposure to blood-borne pathogens
Benefits
Medical, Dental, and Vision Insurance
Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
Paid Time Off
Tuition Assistance Benefits
Employee Referral Bonus Program
Paid Holidays, Disability, and Life/AD&D for full-time employees
Wellness Programs
Employee Assistance Programs and more
Company
Luminis Health
Luminis Health is a not for profit organization that provides exceptional health care services.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Amy Beales
Chief Human Resources Officer
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