Belk · 1 day ago
Salon Coordinator - Full Time
Belk is a retail company seeking a Salon Retail Coordinator responsible for the operation and functional management of the front desk. The role involves providing excellent customer service, handling client appointments, and promoting salon services and products.
E-CommerceRetailRetail Technology
Responsibilities
Suggesting retail products to all clients, upselling/suggesting larger quantities, promotions and additional services
Ability to cross-sell services to other areas of the salon
Responding professionally to customer service issues and promptly addressing complaints
Exhibiting good communication skills when dealing with a difficult or corrective service situation
Overcoming booking mistakes or corrective work
Ensuring that refunds and re-do’s are handled in a professional and friendly manner
Ongoing personal continuing education on products, services, and current issues relating to the industry
Promoting business outside of the salon
Adjusting schedule to meet client needs
Acknowledging the client within sixty seconds of client’s entering into the salon
Answering telephone within three rings, with a smile, stating name and salon location
Listening for a reply before placing the client on hold
Efficiently handles scheduling, canceling, and re-scheduling of client appointments
Handling POS transactions timely and efficiently
Emphasizing pre-bookings during client check-out
Ensuring that the reception area and salon meet and exceed State Board Regulations
Maintain a clean and organized reception area
Effectively organizing time and resources to meet sales goals
Communication with Salon Management regarding issues and needs
Meeting salon guidelines for attendance and tardiness
Maintaining an updated professional appearance and meets the salon dress code
Qualification
Required
GED or High School diploma
Proficient in computer based business-related computer software
Ability to handle money, count and make change
Ability to use computer keyboard, standard telephone and other related business equipment
Ability to work with chemicals and chemical compounds
Ability to stand for up to 8-hour shifts
Ability to lift up to 25 pounds
Preferred
Customer Service or Cosmetic industry preferred
Company
Belk
Belk, Inc. is the mainline department store company with 305 stores located in 16 Southern states.
H1B Sponsorship
Belk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (19)
2023 (20)
2022 (31)
2021 (32)
2020 (64)
Funding
Current Stage
Public CompanyTotal Funding
$485M2024-07-23Debt Financing· $485M
2015-08-24Acquired
2011-11-23IPO
Recent News
2025-12-03
Retail Dive
2025-12-02
2025-11-24
Company data provided by crunchbase