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Evolent · 1 day ago

Director, Strategic Accounts

Pittsburgh, PA

Full-time

Hybrid

Lead/Staff, Director/Executive

5+ years exp

Evolent partners with health plans and providers to achieve better outcomes for people with complex health conditions. The Director, Strategic Accounts will work directly with one of Evolent’s largest clients, leading a team and overseeing various aspects of the client relationship to drive growth and satisfaction.

Health CareHospitalInformation Technology

Responsibilities

Lead and mentor a team that consists of Associate Director and Account Manager level associates, providing ongoing direction, feedback and support

Supporting an assigned book of business strategically to achieve objectives, including relationship development, growth, retention, and customer objectives. Including Manage risks and developing opportunities associated with current clients

Cultivate productive, trusted relationships with key executives – including C-level and both internal and external stakeholders of relationships

Utilize data-driven resources to run efficient/effective meetings and work sessions with the client and all relevant Subject Matter Expert (SME)s, both internal and external

Possess working knowledge of Evolent products and services and can articulate value proposition for all at a high level

Develop best-in-class presentation strategies, narratives, and content to support external meetings with senior stakeholders

Lead regular Partnership review meetings for each client, including strategic account planning, relationship mapping, competitive market analysis and issue management

Advocate for partner culture, serve as an ambassador within Evolent and the go-to expert on client priorities and how to get things done within the health plan organization

Aggressively manage all aspects of the contracts with assigned clients as well as ensure ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, rate/savings maximization through ongoing benefit analysis and adherence to requirements of the client’s legal and regulatory environment