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Ameritas · 1 day ago

Sr Rep, Agency Field Services

Lincoln, Nebraska Metropolitan Area

Full-time

Hybrid

Mid, Senior Level

2+ years exp

Ameritas is an insurance, financial services and employee benefits provider dedicated to fulfilling life. The Senior Field Compensation Representative is responsible for providing quality customer service to field offices and partners on complex inquiries, ensuring compliance with regulatory guidelines and accurate record-keeping.

Financial ServicesInsurance

No H1B

Responsibilities

Collaborate with customers on complex situations through written and verbal correspondence to discuss various contract provisions

Perform accounting functions as required for the business area

Maintain and balance suspense accounts as needed

Verify and approve commissions for new business and renewal runs

Create debt report from compensation system

Hold compensation from commission runs by doing a debt compare for each cycle

Understand the different contracts and how the agents are paid

Analyze, process, and service the producer/representative onboarding and lifecycle including but not limited to transactions throughout the course of the contract

Provide authorization for agent of record changes by deciding if the request is in compliance with policies or procedures while implementing complex process changes

Ensure compliance with all regulatory rules

Train and mentor other associates within business area

May participate as a subject matter expert for projects

Other duties as assigned

Perform calculations and percentages for commission adjustment and advances

Audit policies as required for accuracy and assure compensation paid correctly at all levels and compensation type