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DSI Innovations · 1 week ago

Field Services Engineer

North Carolina, United States

Full-time

Onsite

Mid Level

$50K/yr - $120K/yr

DSI Innovations is growing and in search of a Field Service Engineer to support various industrial automated manufacturing equipment facilities. The ideal candidate will have strong experience maintaining, troubleshooting, and repairing industrial manufacturing equipment in a customer-facing, service-based role.

ConsultingIndustrial AutomationInformation TechnologyManufacturing

Hiring Manager

Debbie Dupre

Responsibilities

Install, maintain, and repair automated industrial manufacturing equipment at customer sites, including PLCs, HMIs, VFDs, robotics, etc

Provide excellent technical support and customer training by phone or on-site

Help to improve performance of manufacturing processes and/or equipment

Qualification

PLC programmingIndustrial automationTroubleshootingCustomer serviceTechnical drawingsField service experienceMechanical systemsElectrical systemsHydraulic systemsRelationship building

Required

Be accustomed to a field service work style, traveling daily to local customer sites, occasional travel to regional customer sites, managing your own time and workload

A strong desire to work in a customer service-oriented role, caring for customers who are in crucial factory production shut-down status, with high importance on building and maintaining relationships

Experience in a similar role installing, troubleshooting, and testing mechanical, electrical, and hydraulic systems, being able to interpret technical drawings, user-manuals and schematics

Associates degree or higher in engineering i.e. mechanical, electrical, computer engineering or related field, or technical vocational training certificates and/or equivalent experience