The Community Builders, Inc. · 7 hours ago
Community Manager
Boston, MA
Full-time
Onsite
Mid, Senior Level
$80K/yr - $85K/yr
5+ years expThe Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners, dedicated to strengthening neighborhoods across the nation. The Community Manager is responsible for overseeing all phases of community operations and ensuring on-site team performance, with a focus on customer service, budget management, and compliance with regulatory requirements.
ConstructionProperty ManagementReal Estate
Responsibilities
Develop and manage operating budgets, billing processes, operating reports, and all accounting functions including invoicing and expense tracking; monitor revenue transactions and rent collection; nonpayment of rent processes; collection agency follow-up and reporting; leasing procedures and compliance with Affirmative Fair Housing Marketing Plan and other regulatory requirements; approve and submit employee time sheets; enact cost control measures as needed
Oversee upkeep of the property curb appeal, annual inspection of apartments, market ready units, safety and preventive maintenance, preparation for local, state or federal audits or inspections, monitoring of work order system, and incident documentation and reporting for risk management
Provide outstanding customer service to residents, ensure that all appropriate communications are distributed on a timely basis, and follow up on service requests or complaints, or issues involving violations of building rules or resident policies. Work closely with Community Life staff and resident associations and groups to provide and advertise activities and services available on site and in the local area, in order to provide access and foster a sense of community and wellbeing
Recruit, train, coach, manage and motivate team members and provide evaluations and recommendations to HR
Attend trainings, seminars and conferences
Available for emergencies, on call duties, resident functions and weekends as needed
Qualification
Required
Excellent budget and financial management skills
Knowledge of all regulatory programs, policies and Federal Housing Laws and Guidelines required
Microsoft Word, Excel, Outlook and Yardi or other industry software experience required
Excellent verbal and written communication skills required
Demonstrated excellent customer service skills are necessary to be successful in this role
Knowledge of all regulatory programs and policies regarding housing and affordable housing are necessary
BA/BS and 5 + years in progressive career path in Residential Property Management, Hotel, Hospitality or Retail Management required, 2 of which should be in a supervisory or management role
Preferred
Knowledge of Federal Fair Housing Laws & Guidelines a plus
Ability to speak a second language is a plus!
Leadership skills and understanding of effective management of personal development for all employees desired
Industry designations such as COS, LIHTC, ARM®, CPMC®, etc. preferred
Benefits
Medical, dental, and vision insurance
12 Paid Holidays & tenure-based PTO accruals
Employer contributions to Health Savings Accounts
Company paid Life & Disability Insurance
403(b) retirement plan with company match
Tax-advantage accounts: commuter/parking, medical & dependent care FSA
Hospital & Critical Illness Insurance
Confidential, 24/7 Employee Assistance Program
Company
The Community Builders, Inc.
The Community Builders, Inc. (TCB) is a leading nonprofit developer of mixed-income housing in the United States.
501-1000 employees
H1B Sponsorship
The Community Builders, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$9.52MKey Investors
Community Development Financial Institutions FundCiti FoundationTD Bank
2024-10-23Grant· $4.5M
2024-09-24Grant· $0.5M
2024-03-05Grant· $1M
Leadership Team
Bart Mitchell
President & CEO
Morgan Wilson
Chief Financial Officer
Recent News
2025-11-07
EIN Presswire
2025-04-29
Seattle TechFlash
2025-04-15
Company data provided by crunchbase